At a Glance
- Tasks: Lead a dynamic team managing non-fault motor claims and drive performance.
- Company: Join a supportive company that values your leadership and input.
- Benefits: Enjoy increased holiday, birthday off, casual dress, and a bonus scheme.
- Other info: Friendly workplace with mental health support and opportunities for professional growth.
- Why this job: Make a real impact while developing your leadership skills in a fast-paced environment.
- Qualifications: Experience in motor recovery claims and strong communication skills required.
The predicted salary is between 31500 - 38000 £ per year.
Location: Bolton (Office-based with flexible working options)
Salary: Range from £31,500 to £38,000 depending on experience
Type: Full-time, Permanent
Hours: Monday to Friday, 9 am - 5 pm (35 hours)
Are you a natural leader with experience in motor recovery claims? If you're ready to take the lead in a technical, fast-paced environment where your knowledge and people skills really make a difference, this role could be the next step for you.
What You'll Be Doing:
- Leading a team of recovery claims handlers managing non-fault motor claims from first notification through to final settlement
- Handling escalated queries, complaints, and complex claims
- Monitoring team performance and supporting staff development through coaching, mentoring and training
- Working with internal stakeholders to meet recovery targets and maintain service levels
- Reviewing reports and KPIs to spot trends, prevent backlogs, and drive performance
- Ensuring full FCA compliance and supporting GDPR and confidentiality requirements
- Contributing to recruitment, onboarding, and HR processes for your team
What You'll Bring:
- Strong background in technical motor recovery claims
- Experience in a team leadership or supervisory role
- Confident communication skills, written and verbal
- Solid understanding of FCA, FOS, and general claims compliance
- Excellent organisation and prioritisation skills under pressure
- CII Certificate in Insurance (essential)
- Dip CII is a bonus
- Microsoft Office proficiency and data confidence (Excel, Outlook etc.)
What's In It For You:
- Increased holiday allowance with length of service
- Your birthday off, plus a half-day for seasonal shopping
- Holiday sell scheme
- Free parking and casual dress code
- Support for industry qualifications
- Bonus scheme for going above and beyond
- Cycle to work scheme
- Friendly, supportive environment with trained mental health first aiders on-site
If you want to lead a high-performing team, enjoy the satisfaction of getting the result, and work in a business that values your input we'd love to hear from you.
Team Leader in Bolton employer: Red Dot Search
Join a dynamic team in Bolton as a Team Leader in Motor Claims, where your leadership skills will thrive in a supportive and flexible work environment. With a focus on employee growth, we offer increased holiday allowances, industry qualification support, and a friendly atmosphere bolstered by trained mental health first aiders. Experience the satisfaction of leading a high-performing team while enjoying unique benefits like a birthday off and a casual dress code.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant groups. You never know who might have the inside scoop on a Team Leader role or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to team leadership and motor claims. We recommend using the STAR method to structure your answers, showcasing your experience and how you've handled challenges in the past.
✨Tip Number 3
Showcase your leadership skills during the interview! Share specific examples of how you've mentored or coached team members, and how you’ve driven performance in previous roles. This will help us see you as a strong fit for the Team Leader position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Team Leader in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in motor recovery claims and team leadership. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Team Leader position. Share specific examples of how you've led teams and handled complex claims.
Show Off Your Communication Skills:Since this role requires confident communication, make sure your application reflects that. Keep your language clear and professional, but let your personality shine through too!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Red Dot Search
✨Know Your Stuff
Make sure you brush up on your knowledge of motor recovery claims and the relevant regulations like FCA and FOS. Being able to discuss these confidently will show that you're not just a leader, but a knowledgeable one.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you handled escalated queries or mentored team members. This will demonstrate your capability to manage and inspire others.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle certain situations, like a complex claim or a team performance issue. Practising your responses can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, performance metrics, or the company's approach to compliance. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
