At a Glance
- Tasks: Manage complex motor recovery claims and negotiate settlements with confidence.
- Company: Established FCA-regulated insurance business with a supportive culture.
- Benefits: Flexible hours, competitive salary, generous holiday, and fully funded qualifications.
- Other info: Join a sociable team with a focus on mental health and well-being.
- Why this job: Make a real impact in a fast-paced role with autonomy and growth opportunities.
- Qualifications: Experience in motor claims recoveries and strong negotiation skills required.
The predicted salary is between 26000 - 28000 £ per year.
A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is expanding its motor recoveries team and looking for a Senior Recovery Claims Handler to take ownership of complex and higher-value recoveries on non-fault motor claims. If you enjoy the satisfaction of getting the result – tracing liability, negotiating hard and bringing the money back in – this is a technical, fast-paced role with real autonomy, fully funded CII qualifications and support from a dedicated in-house trainer.
What you'll be doing:
- Manage a portfolio of non-fault motor recovery claims from FNOL through to settlement, including complex, disputed-liability and litigated matters.
- Pursue recovery of outlay from third parties and their insurers – uninsured loss recovery, negotiation and settlement.
- Investigate and argue liability, gathering evidence and working with other departments to determine fault.
- Progress matters through the MOJ/OIC portals and pre-litigation processes, instructing litigation where appropriate.
- Act as a technical referral point and support coaching of less experienced colleagues.
- Liaise professionally with insurers, solicitors and accident management companies, including credit hire and intervention queries.
- Recognise and escalate potentially fraudulent activity.
- Prioritise your caseload to hit recovery targets while supporting wider team duties.
What you'll need:
- Substantial experience in motor claims recoveries – uninsured loss recovery, subrogation, outlay recovery or credit hire negotiation – including complex or litigated matters.
- Confident negotiation and persuasive communication skills, written and verbal.
- Working knowledge of FCA and FOS requirements and general claims compliance.
- Excellent attention to detail and confidence using multiple systems.
- CII Certificate held or in progress preferred – completion fully funded and supported.
What you'll get:
- Sociable hours – Monday to Friday, 9am–5pm (35-hour week), with flexible start/finish and hybrid working after a successful probation.
- Annual salary reviews and a recognition bonus of up to £300 for going above and beyond.
- 29 days' holiday (including bank holidays), rising to 36 with length of service – plus a birthday day off and a half-day for seasonal shopping.
- Holiday buy/sell scheme and an early finish on Christmas Eve and New Year's Eve.
- Fully funded CII qualifications and one-to-one coaching from a dedicated in-house motor claims trainer.
- Company-paid Level 1 health cash plan – dental, optical, therapies, 24/7 GP access and counselling.
- Contributory pension and a £1,000 refer-a-friend bonus.
- Free on-site parking, casual dress with free branded clothing, and a cycle-to-work scheme.
- Active sports & social club and on-site Mental Health First Aiders.
- A Living Wage and Living Hours employer, and Disability Confident Committed.
How to apply:
Send your CV and we'll be in touch to talk through the next steps. Apply now.
Senior Recovery Claims Handler in Bolton employer: Red Dot Search
Join a well-established, FCA-regulated general insurance business in Bolton, where you will thrive in a supportive and dynamic work environment. With a strong focus on employee development, including fully funded CII qualifications and dedicated coaching, you will have the opportunity to grow your career while enjoying sociable hours, generous holiday allowances, and a range of health and wellness benefits. Our commitment to a positive work culture is reflected in our recognition bonuses, flexible working arrangements, and active social initiatives, making this an excellent place for those seeking meaningful and rewarding employment.
