At a Glance
- Tasks: Manage non-fault motor claims and negotiate recoveries in a fast-paced environment.
- Company: Established FCA-regulated insurance business with a supportive culture.
- Benefits: Competitive salary, flexible hours, 29 days holiday, and fully funded qualifications.
- Other info: Join a sociable team with excellent career growth and well-being support.
- Why this job: Make a real impact by recovering funds and gaining valuable experience in the insurance industry.
- Qualifications: Experience in motor claims and strong negotiation skills required.
The predicted salary is between 24479 - 28000 £ per year.
A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is expanding its motor recoveries team and looking for a Recovery Claims Handler to manage non-fault motor claims from first notification through to final settlement and recovery of outlay. If you enjoy the satisfaction of getting the result – tracing liability, negotiating hard and bringing the money back in – this is a technical, fast-paced role with full support, fully funded CII qualifications and coaching from a dedicated in-house trainer.
What you'll be doing:
- Manage a portfolio of non-fault motor recovery claims from FNOL through to settlement.
- Pursue recovery of outlay from third parties and their insurers – uninsured loss recovery, negotiation and settlement.
- Investigate and argue liability, gathering evidence and working with other departments to determine fault.
- Progress matters through the MOJ/OIC portals and pre-litigation processes, instructing litigation where appropriate.
- Liaise professionally with insurers, solicitors and accident management companies, including credit hire and intervention queries.
- Recognise and escalate potentially fraudulent activity.
- Prioritise your caseload to hit recovery targets while supporting wider team duties.
What you'll need:
- Proven experience in motor claims recoveries – e.g. uninsured loss recovery, subrogation, outlay recovery or credit hire negotiation.
- Confident negotiation and persuasive communication skills, written and verbal.
- Working knowledge of FCA and FOS requirements and general claims compliance.
- Excellent attention to detail and confidence using multiple systems.
- GCSEs (or equivalent) at grade C/4 or above in English and Maths.
- Willing to work towards the CII Certificate, fully funded and supported.
What you'll get:
- Sociable hours – Monday to Friday, 9am–5pm (35-hour week), with flexible start/finish and hybrid working after a successful probation.
- Annual salary reviews and a recognition bonus of up to £300 for going above and beyond.
- 29 days' holiday (including bank holidays), rising to 36 with length of service – plus a birthday day off and a half-day for seasonal shopping.
- Holiday buy/sell scheme and an early finish on Christmas Eve and New Year's Eve.
- Fully funded CII qualifications and one-to-one coaching from a dedicated in-house motor claims trainer.
- Company-paid Level 1 health cash plan – dental, optical, therapies, 24/7 GP access and counselling.
- Contributory pension and a £1,000 refer-a-friend bonus.
- Free on-site parking, casual dress with free branded clothing, and a cycle-to-work scheme.
- Active sports & social club and on-site Mental Health First Aiders.
- A Living Wage and Living Hours employer, and Disability Confident Committed.
How to apply:
Send your CV and we'll be in touch to talk through the next steps. Apply now.
Recovery Claims Handler in Bolton employer: Red Dot Search
Join a well-established, FCA-regulated general insurance business in Bolton, where you will thrive in a supportive and dynamic work environment. With fully funded CII qualifications, flexible working options, and a strong focus on employee wellbeing, this role offers not just a job but a pathway to professional growth and satisfaction. Enjoy generous holiday allowances, a recognition bonus, and a vibrant company culture that values teamwork and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Recovery Claims Handler in Bolton
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Red Dot Search). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Red Dot Search. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Recovery Claims Handler in Bolton
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Red Dot Search.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Red Dot Search. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Red Dot Search
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Red Dot Search to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Red Dot Search, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Red Dot Search's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
