At a Glance
- Tasks: Handle motor claims and investigate liability with a supportive training environment.
- Company: Established FCA-regulated insurance business in Bolton.
- Benefits: Competitive salary, flexible hours, free parking, and fully funded qualifications.
- Other info: Enjoy 29 days holiday, casual dress, and a supportive workplace culture.
- Why this job: Join a dynamic team and develop your skills in motor claims handling.
- Qualifications: Experience in claims handling and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
We are recruiting a Motor Claims Handler in Bolton for a well-established, FCA-regulated general insurance business, working third party property damage and credit hire claims. It is an on-site role at BL7, a short drive from Bolton, Bury, Horwich, Westhoughton, Chorley, Blackburn and Darwen.
This role is for someone who already has a foot in claims — motor, FNOL, personal injury, accident management, anything where you have handled a caseload and had to work out who was at fault — and wants to move into third party and credit hire properly, with the training paid for.
What the job involves:
- Handling third party vehicle and property damage claims from notification through to resolution
- Investigating liability — gathering the evidence, working out who was at fault, and being able to say why
- Working credit hire claims: validating the claim, checking the hire period and the rates, and challenging them where they do not stack up
- Speaking to policyholders, solicitors, insurers and accident management companies
- Spotting anything that does not look right and escalating it
- Keeping your own caseload moving to service standards
You will not be thrown in. There is a dedicated in-house motor claims trainer and one-to-one coaching.
What you will need:
- Some claims experience — motor, FNOL, personal injury, RTA, credit hire or accident management
- Confident on the phone and in writing, and comfortable holding a position when someone pushes back
- Good attention to detail across multiple systems
- GCSEs (or equivalent) at grade C/4 or above in English and Maths
- Willing to work towards the CII Certificate — fully funded
What you get:
- £24,479 – £28,000 depending on experience
- 35-hour week, Monday to Friday, 9am–5pm. Nothing unsocial. Flexible start and finish, and hybrid available after probation
- Fully funded CII qualifications and one-to-one coaching from a dedicated motor claims trainer
- 29 days' holiday including bank holidays, rising to 36 with length of service — plus your birthday off and a half-day for seasonal shopping
- Holiday buy and sell scheme, and an early finish on Christmas Eve and New Year's Eve
- Company-paid health cash plan — dental, optical, therapies, 24/7 GP access and counselling
- Contributory pension, £1,000 refer-a-friend bonus, and a cash bonus for going above and beyond
- Free on-site parking, casual dress, free branded clothing, cycle to work scheme
- Sports and social club, and trained mental health first aiders on site
- A Living Wage and Living Hours employer, and Disability Confident Committed
Being straight with you: This is five days a week on site to start with — hybrid comes after you have passed probation, and it is not a day-one thing. You will need to drive; the site is on the edge of Egerton and the bus will not cut it. And credit hire is a genuine learning curve: there is law in it and there is argument in it, and it takes a few months before it is comfortable. If you are currently driving into Manchester and paying to park, do the sum on this one. Free parking and a 9–5 with no weekends is worth real money.
Motor Claims Handler - Third Party & Credit Hire in Bolton employer: Red Dot Search
As a Learning Development Trainer, you'll thrive in a supportive and people-focused environment that prioritises employee growth and development. With flexible working hours and a competitive salary, you will have the opportunity to design impactful training programmes while enjoying comprehensive benefits including medical, dental, and pension plans. Join us to make a meaningful difference in the lives of our employees from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Motor Claims Handler - Third Party & Credit Hire in Bolton
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Red Dot Search). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Red Dot Search. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Motor Claims Handler - Third Party & Credit Hire in Bolton
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Red Dot Search.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Red Dot Search. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Red Dot Search
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Red Dot Search to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Red Dot Search, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Red Dot Search's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
