At a Glance
- Tasks: Handle third-party motor claims, investigate liability, and manage complex files.
- Company: Dynamic insurance company in Bolton with a focus on growth and internal promotions.
- Benefits: Competitive salary, flexible working hours, increased holiday allowance, and professional development support.
- Other info: Enjoy a casual dress code, free parking, and a vibrant workplace culture.
- Why this job: Join a supportive team and make a real difference in the claims process.
- Qualifications: Minimum 2 years' motor claims experience and excellent customer service skills required.
The predicted salary is between 36000 - 44000 £ per year.
Location: Bolton, BL7 (on site)
Type: Permanent — full-time
Hours: 35 hours per week — Monday to Friday, 9am–5pm. Flexible working patterns available.
Salary: £24,479 – £30,000 dependent on experience
Signed off 25 August 2026. Recruiting due to internal promotions and expansion
Key Responsibilities
- Handle third-party vehicle and property damage claims: manage all aspects including investigation, negotiation and resolution.
- Investigate liability: work with other departments and conduct own investigations to determine fault and liability.
- Manage complex files: more advanced cases including high-value claims and those with liability disputes.
- Work with credit hire claims: assess and manage credit hire aspects including validation, negotiation, and challenge of excessive hire charges.
- Liaise with external parties: solicitors, insurers and accident management companies.
- Identify fraud: recognise and eliminate potentially fraudulent activity for further review.
- Prioritise workload and team duties: organise own caseload while supporting wider team responsibilities.
- Provide excellent service: consistently high standard with all parties to the claim.
Candidate Profile
- Minimum 2 years' motor claims experience required to be considered for the upper end of the salary range.
- Third party or credit hire experience strongly preferred.
- Excellent customer service and computer skills — confident across multiple systems.
- Active listening and relationship building.
- High attention to detail and sound judgement on liability.
- Holds or willing to work towards the CII Certificate — fully funded and supported.
- GCSEs (or equivalent) at Grade C/4 or above in English and Maths.
Package
- 35-hour week, Monday to Friday, 9am–5pm — flexible working patterns available.
- Full-time or part-time considered.
- Support with industry-relevant qualifications (CII).
- Increased holiday allowance with length of service; holiday sell scheme.
- Birthday day off plus half-day for seasonal shopping.
- Contributory pension scheme; cycle to work scheme.
- Free on-site parking; casual dress; free branded clothing.
- Discounted sports and social activities; cash bonus for going above and beyond.
- Trained mental health and first-aid staff on site.
Claims Handler - Third Party Motor in Bolton employer: Red Dot Search
As a Learning Development Trainer, you'll thrive in a supportive and people-focused environment that prioritises employee growth and development. With flexible working hours and a competitive salary, you will have the opportunity to design impactful training programmes while enjoying comprehensive benefits including medical, dental, and pension plans. Join us to make a meaningful difference in the lives of our employees from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler - Third Party Motor in Bolton
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Red Dot Search). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Red Dot Search. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Handler - Third Party Motor in Bolton
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Red Dot Search.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Red Dot Search. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Red Dot Search
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Red Dot Search to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Red Dot Search, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Red Dot Search's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
