At a Glance
- Tasks: Manage household claims and support customers through their journey.
- Company: Join a supportive team in Bolton with great benefits.
- Benefits: Flexible working, increasing holiday, birthday off, and retail discounts.
- Other info: Opportunity for professional qualifications and free parking.
- Why this job: Take ownership of claims and make a real difference for customers.
- Qualifications: Experience in household claims and strong communication skills required.
The predicted salary is between 24000 - 27500 £ per year.
This role gives you the chance to take full ownership, help customers through stressful situations, and settle claims with confidence all in a supportive team backed by great benefits.
What you'll be doing:
- Managing a caseload of domestic property claims from first notification to settlement.
- Speaking with customers, gathering details, checking cover, and progressing the claim.
- Spotting potential fraud and escalating concerns.
- Negotiating settlements and keeping everything recorded clearly.
- Keeping customers updated throughout the journey.
What you need:
- Household or property claims experience.
- Strong communication skills and solid attention to detail.
- Ability to stay organised and manage a busy diary.
- Comfortable using multiple systems.
The offer:
- Competitive salary, flexible working options, holiday that increases with service, birthday day off, retail discounts, pension, professional qualifications support, free parking, and more.
How to apply:
Send your CV and we'll be in touch to talk through the next steps. Apply now.
Claims Handler - Household in Bolton employer: Red Dot Search
As a Learning Development Trainer, you'll thrive in a supportive and people-focused environment that prioritises employee growth and development. With flexible working hours and a competitive salary, you will have the opportunity to design impactful training programmes while enjoying comprehensive benefits including medical, dental, and pension plans. Join us to make a meaningful difference in the lives of our employees from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler - Household in Bolton
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about us during interviews.
✨Tip Number 2
Practice your communication skills! As a Claims Handler, you'll need to chat with customers regularly. Role-play with a friend or family member to get comfortable discussing claims and handling tricky situations.
✨Tip Number 3
Stay organised! Juggling multiple claims is part of the job, so use tools like calendars or task lists to keep track of everything. Show us your organisational skills during the interview!
✨Tip Number 4
Be ready to negotiate! Brush up on your negotiation tactics, as settling claims is key. Think of examples where you've successfully negotiated before, and be prepared to share them with us.
We think you need these skills to ace Claims Handler - Household in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in household or property claims. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers through stressful situations and how you can bring value to our supportive team.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Red Dot Search
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of household claims. Be ready to discuss specific scenarios you've handled in the past, showcasing your experience and how you managed them from start to finish.
✨Communicate Clearly and Confidently
Strong communication skills are key for this role. Practice articulating your thoughts clearly and concisely, especially when discussing complex claims or negotiations. Remember, it's all about making the customer feel supported.
✨Demonstrate Your Organisational Skills
Since you'll be managing a busy diary, come prepared with examples of how you've successfully organised your workload in previous roles. Highlight any systems or tools you’ve used to keep track of multiple claims.
✨Spotting Fraud is Crucial
Be ready to discuss how you would identify potential fraud in claims. Think of examples where you had to escalate concerns and what steps you took to ensure everything was recorded accurately.
