At a Glance
- Tasks: Help customers with their queries via social media and email in Hungarian and English.
- Company: Join a well-known retail brand's dynamic customer service team.
- Benefits: Enjoy a competitive salary, hybrid working, and great employee discounts.
- Other info: Flexible shifts and a supportive work environment await you!
- Why this job: Use your language skills daily while supporting customers in the fashion retail space.
- Qualifications: Fluent in Hungarian and English with customer service experience.
The predicted salary is between 26520 - 26520 € per year.
Are you fluent in Hungarian and English and looking for a full-time role where you can use your language skills every day? We're recruiting for a Hungarian-speaking Customer Support Advisor to join a busy customer service team supporting a well-known retail brand. You'll be helping customers through social media and email, so this is a great opportunity if you enjoy written communication, online shopping, fashion, retail, and helping people get things sorted quickly. This is a hybrid role based in Belfast, with 2 days in the office and 3 days working from home.
What you'll be doing
- You'll support customers with a range of everyday enquiries, including:
- Missing orders
- Payment queries
- Product availability
- Order amendments
- Cancellations
- General customer questions via social media and email
You'll need to be patient, helpful, and professional, and able to write clear, friendly responses.
What's on offer
- £26,520 per year
- Full-time, permanent role
- 40 paid hours per week
- Hybrid working: 2 days in the Belfast office, 3 days from home
- Rotational shifts between 8am and 12am, Monday to Sunday
- 28 days paid holiday
- Employee assistance support
- Employee discount benefits
- Stock purchase scheme
- Gym discount
- Insurance discounts
What we're looking for
- Excellent Hungarian and English written and verbal skills
- At least 6 months' customer service experience
- Strong knowledge of social media
- Social media or content moderation experience would be a bonus
- Fully flexible to work rotational shifts between 8am and 12am, Monday to Sunday
- Local to Belfast
- Able to work from home with at least 10Mbps broadband and a private, distraction-free workspace
Apply now
Hungarian-speaking Customer Support Advisor in Belfast employer: Red Dot Search
Join a dynamic team as a Hungarian-speaking Customer Support Advisor in Belfast, where your language skills will shine in a supportive and engaging work environment. Enjoy the flexibility of hybrid working, competitive salary, and a range of employee benefits including discounts and wellness support, all while contributing to a well-known retail brand that values customer satisfaction and employee growth.
StudySmarter Expert Advice🤫
We think this is how you could land Hungarian-speaking Customer Support Advisor in Belfast
✨Tip Number 1
Get to know the company and its culture before your interview. Check out their social media pages and website to see how they interact with customers. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves a lot of written correspondence, try drafting responses to common customer queries in both Hungarian and English. This will help you feel more confident when it comes to showcasing your language skills during the interview.
✨Tip Number 3
Be ready to demonstrate your problem-solving abilities. Think of examples from your past experience where you successfully resolved customer issues. This will show the hiring team that you can handle the day-to-day challenges of the role with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Hungarian-speaking Customer Support Advisor in Belfast
Some tips for your application 🫡
Show Off Your Language Skills:Make sure to highlight your fluency in both Hungarian and English. We want to see how you can use these skills in a customer support role, so don’t hold back on showcasing your written communication prowess!
Tailor Your Application:Take a moment to read through the job description and align your experience with what we’re looking for. Mention any relevant customer service experience and how it relates to helping customers with their queries.
Be Friendly and Professional:Since you'll be communicating with customers via social media and email, it's crucial to convey a friendly tone in your application. Show us that you can write clear and helpful responses, just like you would in the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Red Dot Search
✨Brush Up on Your Language Skills
Since this role requires excellent Hungarian and English written skills, make sure to practice your language proficiency. Prepare to demonstrate your ability to communicate clearly and effectively in both languages during the interview.
✨Know the Brand Inside Out
Familiarise yourself with the retail brand you'll be supporting. Understand their products, values, and customer service approach. This knowledge will help you answer questions confidently and show your genuine interest in the company.
✨Prepare for Common Customer Queries
Think about the types of enquiries you might receive, such as payment issues or order amendments. Prepare some thoughtful responses or examples from your past experience that showcase your problem-solving skills and patience.
✨Showcase Your Social Media Savvy
Since the role involves social media communication, be ready to discuss your experience with various platforms. Highlight any relevant experience in content moderation or customer interaction through social media to demonstrate your suitability for the role.
