At a Glance
- Tasks: Manage complex motor claims and mentor junior colleagues while ensuring top-notch service.
- Company: Established FCA-regulated insurance business in Bolton with a focus on professional development.
- Benefits: Sociable hours, flexible working, annual salary reviews, and up to 29 days' holiday.
- Other info: Opportunity for career growth and fully funded professional qualifications.
- Why this job: Join a rewarding team where your expertise makes a real difference in claims handling.
- Qualifications: 2+ years of motor claims experience and strong communication skills required.
The predicted salary is between 40000 - 44000 £ per year.
A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is looking for an experienced Senior Motor Claims Handler to take ownership of more complex First Notification of Loss (FNOL) and accidental damage claims, and to help raise the bar across the team. If you have solid motor claims experience and want a new challenge with a company that rewards achievement and fully funds your professional development, this could be the role for you.
What you'll be doing:
- Manage a varied caseload of FNOL and accidental damage claims independently, from notification through to resolution.
- Handle higher-value and more complex files with confidence.
- Act as the main point of contact for policyholders and brokers, setting the standard for service.
- Support and mentor less experienced colleagues, sharing best practice.
- Identify, investigate and escalate suspicious activity or potential fraud.
- Ensure full compliance with internal policies and regulatory requirements.
What you'll need:
- A minimum of 2 years' motor claims experience (required for the upper end of the salary range).
- Proven ability to manage a caseload independently and resolve complex claims.
- Excellent communication, negotiation and relationship‑building skills.
- Strong attention to detail and a confident systems user.
- GCSEs (or equivalent) at grade C/4 or above in English and Maths.
- Holds, or is working towards, the CII Certificate (fully funded).
What you'll get:
- Sociable hours - Monday to Friday, 9am-5pm (35‑hour week), with flexible start/finish and hybrid working after a successful probation.
- Annual salary reviews and a recognition bonus of up to GBP300.
- 29 days' holiday (including bank holidays).
Senior Motor Claims Handler (FNOL). Job in Bolton Education & Training Jobs employer: Red Dot Search UK Limited
Join a well-established, FCA-regulated general insurance business in Bolton, where your expertise as a Senior Motor Claims Handler will be valued and rewarded. With a commitment to professional development, flexible working hours, and a supportive team culture, this role offers you the chance to manage complex claims while mentoring others, all within a company that prioritises employee growth and satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Motor Claims Handler (FNOL). Job in Bolton Education & Training Jobs
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
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Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Red Dot Search UK Limited). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Red Dot Search UK Limited. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Motor Claims Handler (FNOL). Job in Bolton Education & Training Jobs
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Red Dot Search UK Limited.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Red Dot Search UK Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Red Dot Search UK Limited
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Red Dot Search UK Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Red Dot Search UK Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Red Dot Search UK Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
