Team Manager - Contact Centre in Manchester

Team Manager – Contact Centre £32,500 – £35,000 Full-time If you enjoy leading people, driving performance, and helping a team grow through change, this role is worth a look. You\’ll guide a group of advisors supporting a major tech brand, with plenty of scope to develop your own leadership skills too. What you\’ll be doing: Team Manager – Contact Centre Coaching and developing a contact centre team Setting goals and helping your advisors hit them Managing escalations and spotting performance trends Turning insights into clear actions Supporting the operation through a period of transition What you need: Team Manager – Contact Centre People leadership experience Strong coaching and performance management skills Confident problem solver with an analytical approach Enjoy developing others and raising capability in the team The offer: Team Manager – Contact Centre £32,500 – £35,000 BUPA Medical & Dental, life cover, income protection, pension Wellbeing-focused, inclusive culture Clear internal development routes How to apply Send your CV and well be in touch to talk through the role. Apply now