At a Glance
- Tasks: Manage complex motor recovery claims and support your team with expert guidance.
- Company: Established insurance business with a focus on career growth and employee rewards.
- Benefits: Flexible hours, increased holiday, cash bonuses, and support for qualifications.
- Other info: Enjoy a casual dress code and a supportive work environment.
- Why this job: Join a forward-thinking company and make a real impact in the insurance industry.
- Qualifications: Experience in motor recovery claims and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
A well-established general insurance business, authorised and regulated by the FCA, is looking for an experienced Senior Recovery Claims Handler to take ownership of complex and higher-value motor recovery claims at its busy office on the outskirts of Bolton (Egerton). Full-time, permanent.
If you have substantial experience in technical motor recovery claims and want a senior, technical role with a forward-thinking company that supports your career progression and rewards your achievements, this could be the one.
What you'll be doing:
- Manage a caseload of motor recovery claims from first notification through to final settlement, including complex and disputed-liability matters
- Act as a technical referral point and support coaching of less experienced colleagues
- Deliver excellent customer service, handling queries and complaints professionally
- Assess claims accurately and escalate any suspected fraud or irregularities
- Handle all claims in line with FCA, FOS, GDPR and internal compliance standards
- Maintain accurate records and support reporting and KPI tracking
- Work collaboratively with colleagues and Team Leaders to manage workload and service levels
- Support continuous improvement and contribute to team objectives
What you'll bring:
- Substantial experience in technical motor recovery claims, including complex settlement negotiations
- Clear, confident communication, written and verbal, with a customer-focused approach
- Calm under pressure, able to prioritise and meet deadlines
- Strong knowledge of FCA, FOS and recovery claims regulations
- Confident with Excel, Word and Outlook, and comfortable interpreting reports and KPIs
- CII Certificate held or in progress preferred - completion supported
What you'll get:
- Sociable hours - Monday to Friday, 9am-5pm (35 hours), with flexible working patterns available
- Increased holiday allowance with length of service, plus your birthday off and a half-day for seasonal shopping
- Holiday sell scheme and contributory pension
- Support with industry-relevant qualifications
- A cash bonus for going above and beyond
- Free on-site parking, casual dress with free branded clothing, and a cycle-to-work scheme
- Discounted sports and social activities, and trained mental health and first-aid staff on-site
If this sounds like you, apply now with your CV.
Senior Recovery Claims Handler in Manchester employer: Red Dot Search UK Limited
Join a forward-thinking general insurance business in Egerton, Bolton, where your expertise as a Senior Recovery Claims Handler will be valued and rewarded. With a strong focus on employee growth, the company offers flexible working hours, increased holiday allowances, and support for industry qualifications, all within a collaborative and supportive work culture that prioritises both professional development and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Recovery Claims Handler in Manchester
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Red Dot Search UK Limited). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Red Dot Search UK Limited. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Senior Recovery Claims Handler in Manchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Red Dot Search UK Limited.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Red Dot Search UK Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Red Dot Search UK Limited
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Red Dot Search UK Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Red Dot Search UK Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Red Dot Search UK Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
