Call Centre Trainer in Manchester

Call Centre Trainer 38,000 – 42,000 Full-time, flexible hours

If you enjoy delivering training that actually lands and helping people perform from day one, this could be a strong fit. You\’ll design and run learning programmes that make a real impact across the business.

Responsibilities

• Deliver training for new and existing employees.
• Run inductions and support onboarding.
• Create and update training content and materials.
• Engage groups and facilitate discussions.
• Track progress and share insights with managers.
• Support e‑learning and bring fresh learning ideas into the team.

Qualifications

• Experience in training, learning delivery, or teaching.
• Strong communication and facilitation skills.
• Confident using Microsoft and Google tools.
• Able to solve problems and manage an engaged room.

Benefits

• Monthly salary 38k – 42k.
• Medical, dental, life cover, income protection, pension.
• A supportive, people‑focused environment.
• Clear progression and growth opportunities in L&D.

How to apply

Send your CV and we’ll be in touch. Apply now.