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For Companies At a Glance
- Tasks: Assist customers, drive sales, and enhance engagement through tailored solutions.
- Company: Join a dynamic team in Rotherham focused on outstanding customer experiences.
- Benefits: Enjoy competitive salary, uncapped commissions, exclusive discounts, and well-being support.
- Why this job: Build a rewarding career with comprehensive training and a supportive work culture.
- Qualifications: Strong communication skills; previous experience in customer service or sales is a plus.
- Other info: Full-time role with structured scheduling for a balanced work-life routine.
The predicted salary is between 25480 - 34270 £ per year.
Salary: £34,270 OTE = £25,480 basic + uncapped commission
Are you passionate about delivering outstanding customer experiences while achieving sales success? We are looking for a Customer Service & Sales Champion to join a dynamic team in Rotherham, where you'll assist customers, identify opportunities, and drive business growth.
Location: Swinton, Rotherham (S63 postcode area)
Key Responsibilities:
- Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries.
- Identify customer needs and recommend suitable products and services.
- Enhance customer engagement through tailored solutions and proactive sales approaches.
- Maintain a professional and friendly demeanour while delivering exceptional service.
- Achieve and exceed sales targets and performance metrics.
Who You Are:
- Previous experience in customer service or sales is advantageous but not required.
- Strong communicator with excellent interpersonal skills.
- Comfortable working with multiple systems and technology-driven processes.
- Customer-focused, with a proactive and problem-solving mindset.
- Goal-oriented, thriving in a target-driven environment.
What We Offer:
- Full-time permanent position (40 hours per week between 8am - 8pm Monday to Sunday - all scheduled at least 1 month in advance).
- Competitive base salary with unlimited earning potential through uncapped commissions.
- Extensive benefits, including exclusive discounts, well-being support, and dental plans.
- Structured scheduling is provided in advance for a balanced work-life routine.
- Comprehensive training and ongoing development to support your career growth.
This is an on-site role, requiring five, 8 hours day shifts, out of seven at the Rotherham (S63 postcode) office.
If you're ready to build a rewarding career in customer engagement and sales, we'd love to hear from you! Apply today and take the next step toward success.
Customer Service & Sales Champion employer: Red Dot Search UK Limited
Contact Detail:
Red Dot Search UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Champion
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will help you confidently recommend suitable solutions to customers, showcasing your proactive approach.
✨Tip Number 2
Practice your communication skills. As a Customer Service & Sales Champion, you'll need to engage effectively with customers, so consider role-playing scenarios to enhance your interpersonal abilities.
✨Tip Number 3
Research common customer service challenges and sales techniques. Being prepared with strategies to handle inquiries and objections will demonstrate your problem-solving mindset during the interview.
✨Tip Number 4
Show enthusiasm for achieving targets. Highlight any past experiences where you've met or exceeded goals, as this aligns perfectly with our goal-oriented environment and will make you stand out.
We think you need these skills to ace Customer Service & Sales Champion
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your ability to manage inquiries, recommend products, and achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention how your skills align with the responsibilities of the Customer Service & Sales Champion role and express your enthusiasm for joining the team.
Highlight Key Skills: In your application, emphasise your communication skills, problem-solving abilities, and comfort with technology. These are crucial for the role and will help you stand out as a candidate.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Red Dot Search UK Limited
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer experiences. Share examples of how you've gone above and beyond for customers in the past, even if it's from previous roles or personal experiences.
✨Demonstrate Your Sales Acumen
Prepare to discuss any sales experiences you have, even if they are informal. Highlight your ability to identify needs and recommend solutions, as this role requires a proactive sales approach.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and how you handle difficult customer situations. Practise responses to common scenarios, focusing on maintaining professionalism and a friendly demeanour.
✨Familiarise Yourself with Technology
Since the role involves working with multiple systems, it’s beneficial to show your comfort with technology. If you have experience with CRM systems or similar tools, be sure to mention it during the interview.
