Customer Service/Sales Advisor

Customer Service/Sales Advisor

Full-Time 27880 - 31480 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, provide solutions, and drive sales in a dynamic environment.
  • Company: Join a vibrant team in Belfast focused on delivering exceptional customer service.
  • Benefits: Enjoy a competitive salary, uncapped commission, and flexible working hours.
  • Why this job: Perfect for those who love communication, sales, and making an impact every day.
  • Qualifications: No specific experience required, just a passion for sales and great communication skills.
  • Other info: Full-time role with shifts between 8am and 8pm, Monday to Sunday.

The predicted salary is between 27880 - 31480 £ per year.

Job Description

Customer Service/Sales Advisor\\n\\nSalary: £34,270 OTE = £25,480 basic + uncapped commission\\n\\nAre you passionate about delivering outstanding customer experiences while achieving sales success? We are looking for a Customer Service/Sales Advisor to join a dynamic team in Belfast, where you'll assist customers, identify opportunities, and drive business growth.\\n\\nLocation: Belfast (BT1 postcode area)\\n\\nKey Responsibilities – Customer Service/Sales Advisor:\\n\\n * Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries.\\n\\n * Identify customer needs and recommend suitable products and services.\\n\\n * Enhance customer engagement through tailored solutions and proactive sales approaches.\\n\\n * Maintain a professional and friendly demeanour while delivering exceptional service.\\n\\n * \\n\\n Achieve and exceed sales targets and performance metrics.\\n\\nWho You Are – Customer Service/Sales Advisor:\\n\\n * Previous experience in customer service or sales is advantageous but not required.\\n\\n * \\n\\n Strong communicator with excellent interpersonal skills.\\n\\n * \\n\\n Comfortable working with multiple systems and technology-driven processes.\\n\\n * \\n\\n Customer-focused, with a proactive and problem-solving mindset.\\n\\n * \\n\\n Goal-oriented, thriving in a target-driven environment.\\n\\nWhat We Offer – Customer Service/Sales Advisor:\\n\\n * \\n\\n Full-time permanent position (40 hours per week between 8am – 10pm Monday to Sunday – all scheduled at least 1 month in advance).\\n\\n * \\n\\n Competitive base salary with unlimited earning potential through uncapped commissions.\\n\\n * \\n\\n Extensive benefits, including exclusive discounts, well-being support, and dental plans.\\n\\n * \\n\\n Structured scheduling is provided in advance for a balanced work-life routine.\\n\\n * \\n\\n Comprehensive training and ongoing development to support your career growth.\\n\\nThis is an on-site role, requiring five, 8 hours day shifts, out of seven at the Belfast (BT1 postcode) office.\\n\\nIf you're ready to build a rewarding career in customer engagement and sales, we'd love to hear from you!\\n\\nApply now

Customer Service/Sales Advisor employer: Red Dot Search UK Limited

Join a dynamic team in Belfast where your sales skills can truly shine! We offer a competitive salary with uncapped commission, fostering a vibrant work culture that values communication and teamwork. With ample opportunities for personal and professional growth, you'll find a rewarding career path in an environment that celebrates success and encourages innovation.
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Contact Detail:

Red Dot Search UK Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service/Sales Advisor

✨Tip Number 1

Familiarise yourself with our products and services. Understanding what we offer will not only help you in conversations but also show your genuine interest in the role during interviews.

✨Tip Number 2

Practice your communication skills. Since this role requires excellent communication, consider role-playing scenarios with friends or family to build your confidence and refine your sales pitch.

✨Tip Number 3

Research common customer service challenges and how to overcome them. Being prepared with solutions will demonstrate your proactive approach and problem-solving skills during the interview.

✨Tip Number 4

Network with current or former employees on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.

We think you need these skills to ace Customer Service/Sales Advisor

Excellent Communication Skills
Sales Techniques
Customer Relationship Management
Problem-Solving Skills
Time Management
Negotiation Skills
Active Listening
Adaptability
Teamwork
Conflict Resolution
Product Knowledge
Persuasion Skills
Attention to Detail
Resilience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use specific examples that demonstrate your communication skills and ability to exceed targets.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention why you are interested in this role and how your skills align with the company's goals.

Highlight Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles. For example, mention any sales targets you exceeded or customer satisfaction ratings you improved.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Red Dot Search UK Limited

✨Show Your Passion for Sales

Make sure to express your enthusiasm for sales during the interview. Share specific examples of how you've successfully met or exceeded targets in previous roles, as this will demonstrate your drive and commitment to achieving results.

✨Demonstrate Excellent Communication Skills

As a Customer Service Sales Advisor, communication is key. Practice articulating your thoughts clearly and confidently. Be prepared to engage in role-play scenarios where you might need to handle customer queries or objections effectively.

✨Research the Company

Familiarise yourself with the company's values, products, and services. This knowledge will not only help you answer questions more effectively but also show your genuine interest in the company and its mission.

✨Prepare for Common Interview Questions

Anticipate questions related to customer service and sales techniques. Prepare answers that highlight your experience and skills, such as how you handle difficult customers or how you approach upselling products.

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