At a Glance
- Tasks: Manage third-party vehicle and property damage claims with full support and training.
- Company: Established FCA-regulated insurance business in Bolton with a supportive culture.
- Benefits: Flexible hours, competitive salary, 29 days holiday, and fully funded qualifications.
- Other info: Join a vibrant team with great career growth and a focus on mental health.
- Why this job: Develop your skills in a dynamic role while making a real impact in claims handling.
- Qualifications: Some motor claims experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is expanding its third-party claims team and looking for a Third Party Claims Handler to manage third-party vehicle and property damage claims. This role suits someone with some motor claims experience who is ready to develop into third-party and credit hire work, with full support, fully funded CII qualifications and coaching from a dedicated in-house trainer.
What you'll be doing:
- Handle third-party vehicle and property damage claims, including investigation, negotiation and resolution.
- Investigate liability, working with other departments to determine fault.
- Begin working with credit hire claims - validating, negotiating and challenging hire charges, with support.
- Liaise professionally with solicitors, insurers and accident management companies.
- Recognise and escalate potentially fraudulent activity.
- Prioritise your caseload while supporting wider team duties.
What you'll need:
- Some motor claims experience and an appetite to develop in third-party/credit hire claims.
- Strong communication, active-listening and relationship-building skills.
- Excellent attention to detail and confidence using multiple systems.
- GCSEs (or equivalent) at grade C/4 or above in English and Maths.
- Willing to work towards the CII Certificate, fully funded and supported.
What you'll get:
- Sociable hours - Monday to Friday, 9am-5pm (35-hour week), with flexible start/finish and hybrid working after a successful probation.
- Annual salary reviews and a recognition bonus of up to GBP300.
- 29 days' holiday (including bank holidays), rising to 36 with length of service, plus a birthday day off and a half-day for seasonal shopping.
- Holiday buy/sell scheme and an early finish on Christmas Eve and New Year's Eve.
- Fully funded CII qualifications and one-to-one coaching from a dedicated in-house motor claims trainer.
- Company-paid Level 1 health cash plan - dental, optical, therapies, 24/7 GP access and counselling.
- Contributory pension and a GBP1,000 refer-a-friend bonus.
- Free on-site parking, casual dress with free branded clothing, and a cycle-to-work scheme.
- Active sports & social club and on-site Mental Health First Aiders.
- A Living Wage and Living Hours employer, and Disability Confident Committed.
To apply, send your CV and we'll be in touch to talk through the next steps.
Third Party Claims Handler in Bolton employer: Red Dot Search UK Limited
Join a well-established, FCA-regulated general insurance business in Egerton, Bolton, where you will thrive in a supportive environment that prioritises employee growth and development. With fully funded CII qualifications, flexible working hours, and a vibrant work culture that includes an active sports and social club, this is an excellent opportunity for those looking to advance their career in third-party claims handling while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Third Party Claims Handler in Bolton
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 3
Prepare for those tricky interview questions. Think about how your motor claims experience relates to third-party claims and be ready to share specific examples of your skills in action.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Third Party Claims Handler in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your motor claims experience and any relevant skills. We want to see how you can bring your unique background to the Third Party Claims Handler role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role and how your experience aligns with what we’re looking for. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, make sure your application reflects your strong communication skills. Whether it's in your CV or cover letter, let us know how you build relationships and resolve issues effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Red Dot Search UK Limited
✨Know Your Claims
Make sure you brush up on your motor claims knowledge before the interview. Understand the basics of third-party vehicle and property damage claims, as well as the processes involved in investigating liability. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves liaising with solicitors, insurers, and accident management companies, practice articulating your thoughts clearly. Use examples from your past experiences where you've successfully communicated complex information or resolved disputes. This will highlight your strong communication and relationship-building skills.
✨Demonstrate Attention to Detail
Attention to detail is crucial in claims handling. During the interview, be ready to discuss how you've managed multiple cases or tasks while ensuring accuracy. You might even want to prepare a scenario where your attention to detail made a significant difference in a previous role.
✨Express Your Willingness to Learn
The company offers fully funded CII qualifications and coaching, so make sure to express your enthusiasm for professional development. Talk about your appetite to grow in the field of third-party and credit hire claims, and how you plan to take advantage of the training opportunities available.
