Household Claims Handler, Bolton (BL7) – up to £28,000 – Monday to Friday, 9–5.
What the Household Claims Handler does
- Own household claims from first notification to settlement: escape of water, storm, accidental damage, theft, buildings and contents claims
- Check policy cover and gather what's needed to move each claim forward
- Appoint and manage the suppliers and trades who put things right
- Keep customers updated clearly and honestly through every claim
- Spot and refer potential fraud on home insurance claims
What you'll bring
- Household, home or property claims experience – around 12 months is plenty. Validation, home emergency and desktop claims count too
- Strong insurance customer service backgrounds will also be considered
- Confidence on the phone and across several claims systems
- GCSE English and Maths at C/4 or above
- A full driving licence – the site isn't reachable by bus for 9am
Pay and benefits
- £24,479 – £28,000 depending on claims experience
- 35 hours, Monday to Friday, 9am–5pm. No evenings, no weekends
- Fully funded CII qualifications
- Holiday that grows with service, holiday buy and sell, and your birthday off
- Contributory pension, cycle to work scheme, free on-site parking, casual dress
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Household Claims Handler - Home Insurance Claims in Bolton employer: Red Dot Search UK Limited
Red Dot Search UK Limited is an excellent employer, offering a supportive work culture that values employee development and growth. Located near Bolton, the company provides competitive benefits and fosters a collaborative environment where you can take ownership of your caseload and make impactful decisions in household claims handling.
