At a Glance
- Tasks: Engage with customers, address queries, and explore upgrade options while achieving sales targets.
- Company: Leading customer service firm in Rotherham with a focus on customer experience.
- Benefits: Competitive salary, full training, and uncapped commission for high achievers.
- Why this job: Join a dynamic team and earn based on your performance while helping customers.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Stable environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 Β£ per year.
A leading customer service firm in Rotherham is seeking a Customer Experience Advisor with a focus on sales. In this role, you'll handle calls from existing customers, addressing queries and exploring upgrade options, while working towards achievable sales targets.
The position offers a stable environment with full training and uncapped commission on top of a competitive basic salary. The ideal candidate enjoys engaging with customers and has a passion for delivering excellent service.
Sales-Focused CX Advisor | Uncapped Commission | On-Site in Bolton upon Dearne employer: Red Dot Search UK Limited
Contact Detail:
Red Dot Search UK Limited Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales-Focused CX Advisor | Uncapped Commission | On-Site in Bolton upon Dearne
β¨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent achievements. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your pitch! Since this role is sales-focused, be ready to showcase your ability to engage customers. Role-play with a friend or in front of a mirror to boost your confidence and refine your approach.
β¨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider tips and might even lead to a referral, which can really boost your chances.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales-Focused CX Advisor | Uncapped Commission | On-Site in Bolton upon Dearne
Some tips for your application π«‘
Show Your Sales Skills: When writing your application, make sure to highlight any previous sales experience or achievements. We want to see how youβve successfully engaged with customers and met targets in the past!
Tailor Your Application: Donβt just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the Customer Experience Advisor role. It shows us youβre genuinely interested.
Be Personable: Since this role is all about customer interaction, let your personality shine through in your written application. We love candidates who can convey their passion for excellent service and engaging with customers!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. Itβs the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Red Dot Search UK Limited
β¨Know Your Product Inside Out
Before the interview, make sure you understand the products and services offered by the company. This will help you answer questions confidently and show your enthusiasm for the role.
β¨Showcase Your Sales Skills
Prepare examples of how you've successfully engaged with customers in the past. Highlight any sales achievements or experiences where you turned a query into a sale, as this is crucial for a sales-focused role.
β¨Practice Active Listening
During the interview, demonstrate your ability to listen actively. This means responding thoughtfully to questions and showing that you value the interviewerβs input, which is key in customer service roles.
β¨Ask Insightful Questions
At the end of the interview, have a few questions ready about the company culture, training processes, or sales targets. This shows your genuine interest in the position and helps you assess if itβs the right fit for you.