At a Glance
- Tasks: Manage complex third-party vehicle and property damage claims with a focus on investigation and resolution.
- Company: Established FCA-regulated insurance business with a supportive culture.
- Benefits: Flexible hours, generous holiday, health cash plan, and professional development opportunities.
- Other info: Enjoy a casual dress code, free parking, and an active social club.
- Why this job: Join a forward-thinking team and make a real impact in the insurance industry.
- Qualifications: 2+ years of motor/third-party claims experience and strong negotiation skills required.
The predicted salary is between 30000 - 40000 £ per year.
A well‑established, FCA‑regulated general insurance business on the outskirts of Bolton (Egerton) is looking for an experienced Senior Third Party Claims Handler to manage complex third‑party vehicle and property damage claims, including high‑value files and liability disputes. If you have a strong background in third‑party or credit hire claims and want to take the next step with a forward‑thinking, supportive company, we'd love to hear from you.
What you'll be doing:
- Manage all aspects of third‑party vehicle and property damage claims, including investigation, negotiation and resolution.
- Handle complex and high‑value files, including those with liability disputes.
- Assess and manage credit hire claims – validation, negotiation and challenging excessive hire charges.
- Lead liability investigations, working across departments and with external parties.
- Liaise confidently with solicitors, insurers and accident management companies.
- Identify and escalate potential fraud, and support the wider team with technical guidance.
What you'll need:
- A minimum of 2 years' motor/third‑party claims experience (required for the upper end of the salary range).
- Strong credit hire and liability‑investigation knowledge.
- Excellent negotiation, communication and relationship‑building skills.
- High attention to detail and a confident systems user.
- GCSEs (or equivalent) at grade C/4 or above in English and Maths.
- Holds, or is working towards, the CII Certificate (fully funded).
What you'll get:
- Sociable hours – Monday to Friday, 9am‑5pm (35‑hour week), with flexible start/finish and hybrid working after a successful probation.
- Annual salary reviews and a recognition bonus of up to GBP300.
- 29 days' holiday (including bank holidays), rising to 36 with length of service, plus a birthday day off and a half‑day for seasonal shopping.
- Holiday buy/sell scheme and an early finish on Christmas Eve and New Year's Eve.
- Fully funded CII qualifications and one‑to‑one coaching from a dedicated in‑house motor claims trainer.
- Company‑paid Level 1 health cash plan – dental, optical, therapies, 24/7 GP access and counselling.
- Contributory pension and a GBP1,000 refer‑a‑friend bonus.
- Free on‑site parking, casual dress with free branded clothing, and a cycle‑to‑work scheme.
- Active sports & social club and on‑site Mental Health First Aiders.
- A Living Wage and Living Hours employer, and Disability Confident Committed.
To apply, send your CV and we'll be in touch to talk through the next steps.
Senior Third Party Claims Handler in Bolton le Sands employer: Red Dot Search UK Limited
Join a forward-thinking and supportive insurance company located in Egerton, Bolton, where you will thrive in a collaborative work culture that prioritises employee well-being and professional growth. With sociable hours, flexible working options, and a comprehensive benefits package including fully funded qualifications and health plans, this is an excellent opportunity for those looking to advance their careers in a dynamic environment. Enjoy generous holiday allowances, a recognition bonus, and a vibrant social club, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Third Party Claims Handler in Bolton le Sands
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work in claims handling. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your negotiation skills. Since you'll be handling complex claims and disputes, practice articulating your thought process and strategies clearly. We want you to shine!
✨Tip Number 3
Showcase your expertise! When you get the chance to meet potential employers, bring examples of past claims you've managed, especially high-value ones. This will demonstrate your capability and confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Third Party Claims Handler in Bolton le Sands
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in third-party claims and credit hire. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Third Party Claims Handler role. Share specific examples of your negotiation skills and any complex claims you've managed.
Showcase Your Communication Skills:Since you'll be liaising with solicitors and insurers, it's crucial to demonstrate your excellent communication abilities. We love candidates who can convey their thoughts clearly and confidently, so let that come through in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and cover letter!
How to prepare for a job interview at Red Dot Search UK Limited
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of third-party vehicle and property damage claims. Be ready to discuss specific cases you've handled, especially those involving high-value files and liability disputes. This will show that you have the experience they’re looking for.
✨Show Off Your Negotiation Skills
Prepare examples of how you've successfully negotiated claims in the past. Highlight any instances where you’ve managed to challenge excessive hire charges or resolved complex disputes. This will demonstrate your ability to handle the negotiation aspect of the role.
✨Communicate with Confidence
Practice articulating your thoughts clearly and confidently. You’ll need to liaise with solicitors, insurers, and accident management companies, so being able to communicate effectively is key. Consider doing mock interviews with a friend to refine your delivery.
✨Be Ready to Spot Fraud
Familiarise yourself with common signs of potential fraud in claims. Be prepared to discuss how you would approach identifying and escalating these issues. This shows that you’re not only detail-oriented but also proactive in protecting the company’s interests.
