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- Tasks: Assist customers with queries about our exciting new streaming platform.
- Company: Join a leading digital streaming service provider in Belfast.
- Benefits: Competitive salary, 20% uplift for unsociable hours, and extensive training.
- Why this job: Be part of a dynamic team and help users enjoy their streaming experience.
- Qualifications: Strong communication skills and a passion for streaming services.
- Other info: Full-time role with great opportunities for growth and development.
The predicted salary is between 25480 - 25480 £ per year.
A leading digital streaming service provider in Belfast is seeking a Customer Support Advisor to assist customers with their queries. As part of a new streaming platform, you'll provide support via phone and social channels, helping users with account access, troubleshooting, and feature explanations.
This full-time role offers a competitive salary of £25,480 annually, a 20% uplift for unsociable hours, and extensive training opportunities. Ideal candidates enjoy streaming services and possess strong communication skills.
Streaming Platform Customer Support Advisor – On‑Site in Belfast employer: Red Dot Search UK Limited
Contact Detail:
Red Dot Search UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Streaming Platform Customer Support Advisor – On‑Site in Belfast
✨Tip Number 1
Get to know the streaming platform inside out! Familiarise yourself with its features and common issues users face. This way, when you get that interview, you can show off your knowledge and passion for the service.
✨Tip Number 2
Practice your communication skills! Since you'll be helping customers over the phone and social channels, try role-playing with a friend or family member. This will help you feel more confident and articulate during the real deal.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider tips and might even lead to a referral, which can really boost your chances of landing the job.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of it. Plus, it shows you're genuinely interested in being part of our team. Don't miss out!
We think you need these skills to ace Streaming Platform Customer Support Advisor – On‑Site in Belfast
Some tips for your application 🫡
Show Your Passion for Streaming: When writing your application, let us know how much you love streaming services! Share your favourite platforms and what you enjoy about them. This will show us that you're genuinely interested in the role.
Highlight Your Communication Skills: As a Customer Support Advisor, strong communication is key. Make sure to showcase any relevant experience where you've successfully helped others, whether it's through previous jobs or even volunteering.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention specific skills and experiences that align with what we’re looking for in a Customer Support Advisor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Red Dot Search UK Limited
✨Know Your Streaming Services
Before the interview, make sure you’re familiar with popular streaming platforms and their features. This will help you answer questions about troubleshooting and account access more confidently.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice explaining complex ideas in simple terms. You could even role-play common customer queries with a friend to get comfortable.
✨Show Enthusiasm for the Role
Let your passion for streaming services shine through during the interview. Share your favourite shows or features and explain why you love them. This can help demonstrate your genuine interest in the position.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer situations. Think of examples from your past experiences where you successfully resolved issues, and be ready to share those stories.
