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For Companies At a Glance
- Tasks: Assist customers, manage renewals, and discuss upgrades while hitting sales targets.
- Company: Leading customer service provider in Belfast with a focus on growth.
- Benefits: Basic salary of £25,480 plus uncapped commission, wellbeing support, and discounts.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Sales-driven mindset and excellent communication skills.
- Other info: Full training provided with clear development pathways and shift work.
The predicted salary is between 25480 - 25480 £ per year.
A leading customer service provider is seeking a Customer Experience Advisor with a sales focus in Belfast. The role involves assisting customers with their queries, managing renewals, and discussing upgrades while achieving sales goals.
The position offers a basic salary of £25,480 plus uncapped commission, with full training and clear development pathways. This on-site role involves working in shifts and provides benefits such as wellbeing support and discounts.
Sales-Driven Customer Experience Advisor employer: Red Dot Commercial Limited
Contact Detail:
Red Dot Commercial Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales-Driven Customer Experience Advisor
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent achievements. This will help us tailor our conversations during interviews and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Since this role is sales-driven, we should be ready to demonstrate our ability to upsell and manage customer queries effectively. Role-playing with a friend can help us refine our approach.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give us insider tips and potentially even a referral, which can make all the difference in landing the job.
✨Tip Number 4
Don’t forget to follow up! After an interview, sending a quick thank-you email can keep us fresh in the interviewer’s mind. It shows our enthusiasm for the role and reinforces our sales skills.
We think you need these skills to ace Sales-Driven Customer Experience Advisor
Some tips for your application 🫡
Show Your Sales Skills: Make sure to highlight any previous sales experience in your application. We want to see how you've successfully engaged with customers and achieved sales goals in the past.
Tailor Your Application: Don’t just send a generic CV! We love it when applicants tailor their applications to the role. Mention specific skills or experiences that relate directly to being a Customer Experience Advisor with a sales focus.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to track your application and get back to you quickly!
How to prepare for a job interview at Red Dot Commercial Limited
✨Know Your Sales Stuff
Make sure you brush up on your sales techniques and customer service skills. Be ready to discuss how you've successfully handled customer queries in the past and how you’ve upsold or managed renewals. This will show that you understand the role and can contribute to achieving those sales goals.
✨Research the Company
Take some time to learn about the company’s values, mission, and the services they provide. This will not only help you answer questions more effectively but also allow you to ask insightful questions that demonstrate your genuine interest in the role and the company.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer situations. Think of examples from your previous experience where you turned a negative situation into a positive one. This will highlight your problem-solving skills and your ability to drive sales through excellent customer service.
✨Show Enthusiasm and Positivity
A positive attitude can go a long way in customer service roles. During the interview, let your enthusiasm shine through. Smile, maintain good eye contact, and express your excitement about the opportunity to work with customers and help them find the best solutions.
