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- Tasks: Handle inbound calls, resolve queries, and discuss upgrades with customers.
- Company: Dynamic customer service provider in Rotherham with a focus on sales.
- Benefits: Permanent contract, competitive salary, uncapped commission, and wellbeing support.
- Other info: Training provided to help you succeed in a rewarding environment.
- Why this job: Join a supportive team and earn based on your performance with no limits.
- Qualifications: Strong communication skills; previous experience is a plus but not required.
The predicted salary is between 28800 - 43200 £ per year.
A customer service provider is looking for a Customer Service Advisor with a sales focus in Rotherham. The role includes taking inbound calls, resolving queries, and discussing upgrades with existing customers. Strong communication skills are essential, and while previous experience in customer service or sales is appreciated, training is provided.
The position offers a permanent contract with uncapped commission on top of a competitive salary along with benefits like wellbeing support.
Sales-Focused Customer Service Advisor—Uncapped Commission in Rotherham employer: Red Dot Commercial Limited
Contact Detail:
Red Dot Commercial Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales-Focused Customer Service Advisor—Uncapped Commission in Rotherham
✨Tip Number 1
Make sure to brush up on your communication skills! Since this role is all about chatting with customers, practice active listening and clear speaking. We want you to shine in those conversations!
✨Tip Number 2
Get familiar with the products or services offered by the company. Knowing what you're talking about will help you feel more confident when discussing upgrades with customers. We believe knowledge is power!
✨Tip Number 3
Don’t hesitate to show your sales flair! Even if you don’t have a ton of experience, let your enthusiasm for helping customers come through. We love seeing candidates who are eager to learn and grow!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way, so let’s get you that job!
We think you need these skills to ace Sales-Focused Customer Service Advisor—Uncapped Commission in Rotherham
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication skills are essential for this role, make sure to highlight any relevant experience in your application. Use clear and concise language to demonstrate your ability to convey information effectively.
Tailor Your Application: Take a moment to customise your application for the Sales-Focused Customer Service Advisor position. Mention how your skills align with the job description, especially your sales focus and customer service experience, even if it's just from previous roles or training.
Be Enthusiastic About Sales: Let your passion for sales shine through in your application. Share any experiences where you successfully upsold or resolved customer queries, as this will show us that you're ready to take on the challenge of discussing upgrades with existing customers.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Red Dot Commercial Limited
✨Know Your Product
Before the interview, make sure you understand the products or services the company offers. This will help you discuss upgrades confidently and show that you're genuinely interested in helping customers.
✨Practice Active Listening
During the interview, demonstrate your communication skills by actively listening to the interviewer. Nod, ask clarifying questions, and summarise their points to show you’re engaged and ready to resolve customer queries effectively.
✨Showcase Your Sales Skills
Even if you don’t have direct sales experience, think of examples where you've influenced others or persuaded them to see your point of view. This could be in a previous job, school project, or even in everyday situations.
✨Prepare for Common Scenarios
Be ready to discuss how you would handle specific customer service scenarios, especially those involving difficult customers or upselling. Practising these responses can help you feel more confident and articulate during the interview.