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For Companies At a Glance
- Tasks: Assist customers, identify needs, and drive sales growth in a dynamic team.
- Company: Join a vibrant team in Rotherham focused on customer experience and sales success.
- Benefits: Competitive salary with uncapped commission, exclusive discounts, and well-being support.
- Why this job: Make a real impact by enhancing customer engagement and achieving sales targets.
- Qualifications: Customer service or sales experience is a plus; strong communication skills are essential.
- Other info: Enjoy structured scheduling and comprehensive training for career development.
The predicted salary is between 25000 - 35000 £ per year.
Are you passionate about delivering outstanding customer experiences while achieving sales success? We are looking for a Customer Service/Sales Advisor to join a dynamic team in Rotherham, where you'll assist customers, identify opportunities, and drive business growth.
Location: Rotherham (S63 postcode area)
Key Responsibilities
- Manage inbound customer inquiries, providing support on contract renewals, upgrades, and general queries.
- Identify customer needs and recommend suitable products and services.
- Enhance customer engagement through tailored solutions and proactive sales approaches.
- Maintain a professional and friendly demeanour while delivering exceptional service.
- Achieve and exceed sales targets and performance metrics.
Who You Are
- Previous experience in customer service or sales is advantageous but not required.
- Strong communicator with excellent interpersonal skills.
- Comfortable working with multiple systems and technology-driven processes.
- Customer-focused, with a proactive and problem-solving mindset.
- Goal-oriented, thriving in a target-driven environment.
What We Offer
- Full-time permanent position (40 hours per week between 8am - 8:30pm Monday to Sunday - all scheduled at least 1 month in advance).
- Competitive base salary with unlimited earning potential through uncapped commissions.
- Extensive benefits, including exclusive discounts, well-being support, and dental plans.
- Structured scheduling is provided in advance for a balanced work-life routine.
- Comprehensive training and ongoing development to support your career growth.
This is an on-site role, requiring five, 8 hours day shifts, out of seven at the Rotherham (S63 postcode) office.
If you're ready to build a rewarding career in customer engagement and sales, we'd love to hear from you! Apply today and take the next step toward success!
Customer Service/Sales Advisor in Rotherham employer: Red Dot Commercial Limited
Contact Detail:
Red Dot Commercial Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Sales Advisor in Rotherham
✨Tip Number 1
Get to know the company! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experiences and how they relate to the role. Highlight your customer service skills and any sales successes you've had – we want to see your passion shine through!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Customer Service/Sales Advisor in Rotherham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your customer service and sales skills. We want to see how your experience aligns with the role, so don’t be shy about showcasing your achievements!
Show Your Passion: Let your enthusiasm for delivering outstanding customer experiences shine through in your application. We love candidates who are genuinely excited about helping customers and driving sales success!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Avoid jargon and focus on what makes you a great fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you one step closer to joining our dynamic team!
How to prepare for a job interview at Red Dot Commercial Limited
✨Know Your Stuff
Before the interview, make sure you understand the company and its products. Research their customer service approach and sales strategies. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Skills
Prepare examples from your past experiences that highlight your customer service and sales skills. Think of situations where you went above and beyond for a customer or successfully closed a sale. This will demonstrate your capability to excel in the role.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only shows respect but also allows you to tailor your responses more effectively. Don’t hesitate to ask for clarification if you need it; it’s better to be clear than to guess.
✨Be Positive and Engaging
Your attitude matters! Approach the interview with enthusiasm and a friendly demeanour. Remember, they’re looking for someone who can enhance customer engagement, so let your personality shine through while maintaining professionalism.
