Claims Handler - Personal Injury

Claims Handler – Personal Injury

Type: Full-time, Permanent
Location: Egerton (Bolton)
Hours: Monday – Friday, 9am – 5pm, 35 hours
Salary: £25,000 – £32,000 (depending on PI exposure and CII progress)

About the Opportunity

We are supporting a growing insurance business in Bolton that is hiring an entry/mid level PI Claims Handler. This role suits someone with motor claims experience who wants to develop PI expertise, progress through CII qualifications, and handle files with increasing independence.

Key Responsibilities

• Manage your own caseload of PI claims with support where needed.
• Carry out liability investigations, gathering evidence and information.
• Prioritise your workload effectively.
• Handle low/mid complexity claims from notification to settlement.
• Update all parties professionally and on time.
• Contribute to good customer outcomes with a strong service approach.

Skills and Experience

• Motor claims experience (PI experience a bonus).
• Strong attention to detail.
• Confident using computer systems.
• Good communication and relationship-building skills.
• GCSE English & Maths (C/4 or above).
• Willing to work towards CII qualifications fully funded.

Benefits

• Length-of-service holiday increases
• Birthday day off + seasonal half-day
• Holiday buy/sell
• Contributory pension
• Staff discounts and social events
• Support with professional qualifications
• Free on-site parkingClothing allowance
• Cycle-to-work
• Cash bonus scheme
• On-site mental health & first aid support
• And more