Product Reliability Engineer - APM in London

Product Reliability Engineer - APM in London

London Full-Time 56700 - 69300 £ / year (est.) Home office (partial)
Red Dot Capital Partners

At a Glance

  • Tasks: Ensure the Coralogix APM Product exceeds quality standards and enhances customer experience.
  • Company: Join Coralogix, a cutting-edge observability platform transforming data processing.
  • Benefits: Competitive salary, flexible work hours, and opportunities for continuous learning.
  • Other info: We're looking for hungry, humble, and smart individuals ready to innovate.
  • Why this job: Make a real impact in a dynamic environment while shaping the future of observability solutions.
  • Qualifications: Bachelor's degree in Computer Science or IT, with 3+ years in Software Engineering.

The predicted salary is between 56700 - 69300 £ per year.

Description

Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data.

Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage.

We specialize in comprehensive monitoring of logs, metrics, traces, and security events with features such as APM, RUM, SIEM, Kubernetes monitoring, and more, enhancing operational efficiency and reducing observability spending by up to 70%.

We seek a

Product Reliability Engineer who ensures that the Coralogix APM Product and Process exceed the quality and reliability standards, establish a competitive edge, and prevent failures, profit loss, or work stoppages.

You will be responsible for enhancing customer experience by ensuring efficient and effective query resolution, reducing engineering interruptions, and boosting product awareness.

This role involves developing a robust knowledge base, identifying common usage issues, and creating solutions that establish the APM Platform’s capabilities in terms of Performance, Pains, and business use cases we deliver.

Key Responsibilities

  • Improve Customer Satisfaction
  • Improve turnaround time to resolve customer satisfaction.

Work closely with engineering and technical account managers to ensure customers can achieve their ambitions using the Coralogix Metrics Platform.

Sometimes, these solutions involve impromptu solutions by keeping one eye on the product roadmap.

  • Reduce Engineering Interruptions
  • Identify common problems and work with Technical Product Management to enrich the roadmap or improve the knowledge base and technical documentation, ensuring they’re up-to-date, well-described, and within the confines of Product limitations.
  • Improve Product Quality
  • Develop comparative and benchmarking tools and frameworks to establish the competitive edge and groom the backlog where necessary.

The role also ensures the upkeep of these quality checks to deliver availability, scalability, latency and efficiency of the APM Platform.

  • Improve Product Awareness
  • Stay current with APM Market trends to groom the backlog and build new, cutting-edge workflows for cross-engineering functions and use cases that leverage the Coralogix Metrics Platform.
  • Improve Communication
  • Establish credibility through effective communication and presentation.

Requirements

  • Bachelor's degree or higher in Computer Science or IT Engineering.
  • 3+ years of extensive, hands-on Engineering experience in Software Engineering, especially experience with Dev Tools and Infrastructure Engineering.
  • Deep understanding of handling and managing large-scale Databases.
  • Prior experience with Prom QL is a must.
  • Experience in Saa S metrics products or a related industry is a must.
  • Experience with large-scale automation and instrumentation is a must.
  • You have a solid technical background and a sense of the day-to-day life of an engineer shipping, maintaining, or securing a distributed cloud application.
  • You are comfortable with working with the US and Israel time zones.
  • You have excellent verbal and written communication skills and are willing to present and defend your ideas to technical and non-technical audiences.
  • Cultural Fit

We're seeking candidates who are hungry, humble, and smart.

Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission.

If you thrive in dynamic environments and are eager to shape the future of observability solutions, we'd love to hear from you.

Coralogix is an equal opportunity employer and encourages applicants from all backgrounds to apply.

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Product Reliability Engineer - APM in London employer: Red Dot Capital Partners

At Red Dot Capital Partners, we pride ourselves on being an excellent employer by fostering a dynamic work culture that encourages innovation and collaboration. Our team members benefit from extensive professional growth opportunities, competitive compensation, and the chance to work on cutting-edge AI solutions in the vibrant retail sector. Located in a thriving business hub, we offer a supportive environment where your contributions are valued and impactful.

Red Dot Capital Partners

Contact Details:

Red Dot Capital Partners Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Product Reliability Engineer - APM in London

Join Local Tech Meetups

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Contribute to Open Source Projects

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We think you need these skills to ace Product Reliability Engineer - APM in London

Customer Satisfaction Improvement
Query Resolution
Technical Documentation
Product Quality Assurance
Benchmarking Tools Development
APM Market Trends Analysis
Effective Communication

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Red Dot Capital Partners.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Red Dot Capital Partners and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at Red Dot Capital Partners

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Red Dot Capital Partners uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.