We’re recruiting for a Customer Support Executive on 6-month fixed-term contract to join a friendly and supportive team within a fast-paced business in the Watford area.
This is a varied role combining customer service, order processing and general account support.
What’s in it for you?
Salary up to £28,000
Monday to Friday, 9am–5pm with an earlier Friday finish
Training and development opportunities
Key responsibilities:
Responding to customer enquiries by phone and email
Processing customer orders accurately and efficiently
Maintaining customer information on the CRM system
Supporting the setup and administration of customer accounts and services
Resolving queries and complaints professionally
Managing and supporting a small portfolio of customer accounts
Liaising with internal teams to ensure a seamless customer experience
Following up with customers and ensuring queries are fully resolved
Providing customer feedback and identifying opportunities to improve processes
What the employer is looking for:
Previous customer service, order processing or account support experience
Excellent written and verbal communication skills
Strong attention to detail and organisational skills
Confident using CRM systems and Microsoft Office
Able to manage multiple priorities in a busy environment
Proactive, professional and customer focused
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Customer Support Executive (6-Month Ftc) in Watford employer: Red Door Recruitment
Join a long-established firm that values its employees and fosters a supportive work culture in the heart of St Albans or London. With competitive salaries, generous benefits including 25 days holiday, a robust pension scheme, and a vibrant social calendar, this is an excellent opportunity for personal and professional growth within a dynamic Tax Department. Enjoy the flexibility of hybrid working while being part of a team that prioritises collaboration and development.
