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- Tasks: Lead utility invoice resolution and ensure data accuracy across systems.
- Company: Join a fast-growing company in central St Albans with modern offices.
- Benefits: Enjoy hybrid working, 22 days holiday, free parking, and private medical insurance.
- Why this job: Perfect for detail-oriented individuals who thrive on problem-solving and collaboration.
- Qualifications: Experience in data analysis, strong attention to detail, and proficiency in Excel required.
- Other info: Red Door Recruitment values diversity and inclusion in the workplace.
The predicted salary is between 28000 - 40000 £ per year.
We are currently recruiting for an analytical and highly numerate candidate with an excellent attention to detail to join a fast-growing, exciting company based in central St Albans. They operate in modern open plan offices with free parking!
You will lead the resolution of utility invoice discrepancies and ensure the accuracy of utility data across systems. The role involves working closely with utility suppliers and internal teams to investigate billing issues, maintain strong supplier relationships, and ensure data integrity for accurate reporting and invoice approval. This role would suit a detail-oriented, tenacious individual with a strong track record of seeing tasks through to resolution.
What’s in it for you?
- Salary: up to £35-40k
- Monday to Friday 9-5 – hybrid working 1 day from home
- 22 days holiday plus 8 days bank holiday
- Free parking
- Private medical insurance
- Life insurance
- Employee assistance programme
- Online discount programme
Key responsibilities:
- Investigate and resolve issues identified during invoice validation
- Liaise directly with suppliers to challenge discrepancies and drive them to resolution
- Ensure consistent follow-through on issues from initiation to closure
- Retain relationships with dedicated supplier account managers, especially during transitions between suppliers, to avoid reliance on generic call centres
- Escalate issues appropriately to maintain service quality and continuity
- Provide regular updates to internal stakeholders
- Collaborate closely with colleagues
- Ensure issues are fully resolved before invoice approval
- Maintain accurate, clean, and reliable data to support ongoing validation and reporting
What the employer is looking for:
- Experience with analysing data or reconciling complex data
- Exceptional attention to detail – able to spot and investigate anomalies in data
- A strong completer-finisher who sees tasks through to final resolution
- Tenacious, self-starting character – able to work independently and persist through challenges
- Proficiency in Microsoft Excel – comfortable working with large datasets, formulas, and analysis tools
- Willingness and ability to learn systems and processes quickly
- Excellent written and verbal communication skills
Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Utilities Manager employer: Red Door Recruitment
Contact Detail:
Red Door Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Utilities Manager
✨Tip Number 1
Familiarise yourself with common utility billing issues and discrepancies. Understanding the typical problems that arise in utility invoicing will help you demonstrate your analytical skills during interviews.
✨Tip Number 2
Brush up on your Microsoft Excel skills, especially with large datasets and formulas. Being able to showcase your proficiency in Excel can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully resolved complex data issues in the past. Highlighting your tenacity and attention to detail will resonate well with the hiring team.
✨Tip Number 4
Research the company’s values and culture. Showing that you align with their commitment to equality, diversity, and inclusion can make a positive impression during your interview.
We think you need these skills to ace Utilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your analytical skills and attention to detail. Include specific examples of how you've resolved discrepancies or managed complex data in previous roles.
Craft a Strong Cover Letter: In your cover letter, emphasise your experience with utility data management and your ability to maintain strong supplier relationships. Mention your proficiency in Microsoft Excel and how it has helped you in past roles.
Showcase Relevant Experience: When detailing your work history, focus on roles where you had to investigate billing issues or manage data integrity. Use metrics to demonstrate your success in these areas.
Prepare for Potential Questions: Think about how you would respond to questions regarding your problem-solving abilities and your approach to maintaining data accuracy. Be ready to provide examples that showcase your tenacity and self-starting nature.
How to prepare for a job interview at Red Door Recruitment
✨Showcase Your Analytical Skills
Prepare to discuss your experience with analysing and reconciling complex data. Be ready to provide specific examples of how you've successfully resolved discrepancies in the past, as this will demonstrate your analytical prowess.
✨Highlight Attention to Detail
Since the role requires exceptional attention to detail, think of instances where your meticulous nature has led to successful outcomes. Share stories that illustrate your ability to spot anomalies and how you addressed them.
✨Demonstrate Tenacity
The employer is looking for a tenacious individual. Prepare to talk about challenges you've faced in previous roles and how your persistence helped you see tasks through to resolution. This will show that you can handle the demands of the position.
✨Familiarise Yourself with Excel
As proficiency in Microsoft Excel is crucial, brush up on your skills before the interview. Be prepared to discuss your experience with large datasets, formulas, and any analysis tools you've used, as this will highlight your technical capabilities.
