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- Tasks: Process sales orders and provide top-notch customer service in a dynamic environment.
- Company: Join an ambitious, ethical company committed to growth and support.
- Benefits: Earn up to £35k, enjoy flexible hours, bonuses, and 26 days holiday.
- Why this job: Be part of a rapidly growing team and make a real impact.
- Qualifications: 2+ years in order processing and strong communication skills required.
- Other info: Great coffee, snacks, and opportunities for professional development.
The predicted salary is between 28000 - 35000 £ per year.
An ambitious dynamic and sustainable company who are based minutes from the town centre are looking for a Sales Order Processor. They have a commitment to be honest, ethical, and fair, encouraging an open safe and supportive environment. This is an exciting opportunity to be part of a rapidly growing, ambitious company.
Salary: Up to £35k depending on experience
Hours: Monday to Friday, Flexible – 8am‑4pm / 8.30am‑4.30pm / 9am‑5pm / 9.30am‑5.30pm
Benefits:
- Bonus scheme
- Breakfast, snacks, and great coffee!
- 26 days holiday which rises with length of service
Key responsibilities:
- Processing sales orders received and providing excellent customer service
- Resolving all sales order queries, liaising with our customers to resolve any issues, escalating when necessary to your line manager
- Advising the sales account managers of customer shortages
- Maintaining a close relationship with the Inventory team and 3PL to ensure stock availability to fulfil sales orders on a daily basis and helping to achieve agreed service level
- Ensuring that all orders are routed and outbound deliveries are transmitted to 3PL for dispatch
- Monitoring and fixing SAP idoc errors on a daily basis
- Participating and contributing to weekly team meetings
- Reviewing the operational performance on Vendor Central for Amazon
- Working closely with the Finance Team & 3PL to set up new accounts, pricing, Ship‑To records and other Customer Master Data in SAP
- Investigating and raising credit notes against customer claims
- Contributing ideas for profit improvement, cost reduction, system and process improvement
- Raising export documentation as necessary
What they are looking for:
- At least 2+ years of order processing/sales support/sales administration experience
- Educated to Degree level
- Maintaining a professional and constructive relationship with customers
- Strong written and verbal communication skills
- SAP experience would be advantageous
Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Sales Order Processor | St Albans employer: Red Door Recruitment
Contact Detail:
Red Door Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Order Processor | St Albans
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on their values and work environment. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Tip Number 3
Show off your skills! Bring examples of your past work or achievements that relate to the Sales Order Processor role. This could be anything from a successful project to a customer service win – it’ll help you stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Order Processor | St Albans
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Order Processor role. Highlight your relevant experience in order processing and customer service, and don’t forget to mention any SAP skills you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this opportunity and how your background makes you a perfect fit for our dynamic team.
Show Off Your Communication Skills: Since strong written communication is key for this role, make sure your application is clear and professional. Double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes straight to us!
How to prepare for a job interview at Red Door Recruitment
✨Know Your Stuff
Make sure you understand the role of a Sales Order Processor inside out. Familiarise yourself with the key responsibilities listed in the job description, like processing sales orders and liaising with customers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your order processing skills and customer service experience. Think about times when you've resolved issues or improved processes. This will help you stand out as someone who can contribute to the company's goals.
✨Brush Up on SAP
If you have experience with SAP, be ready to discuss it! If not, do a bit of research on how it works and its relevance to the role. Showing that you're willing to learn and adapt will impress the interviewers and highlight your commitment to the job.
✨Ask Smart Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the company culture, or how success is measured in the role. This shows that you're engaged and serious about finding the right fit for both you and the company.
