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For Companies At a Glance
- Tasks: Manage incoming calls and service requests while coordinating with engineers.
- Company: Join a respected company in St Albans known for its friendly team culture.
- Benefits: Enjoy a salary up to £28k, 20 days leave, free parking, and social outings.
- Why this job: Fast-paced role with great training and progression opportunities in a supportive environment.
- Qualifications: Strong planning skills, excellent communication, and MS Office knowledge required.
- Other info: Commitment to equality, diversity, and inclusion in the workplace.
The predicted salary is between 21000 - 28000 £ per year.
A well-respected and well-established company based in St Albans are looking for a Scheduler to join their friendly and close-knit team. This is a busy and fast-paced position that offers great training and progression opportunities!
What’s in it for you?
- Salary: Up to GBP28k depending on experience, reviewed after 6 months
- Hours: Monday to Friday 8:30am-5:30pm
- Great training and progression opportunities
- 20 days annual leave plus bank holidays
- Free parking
- Social outings!
Key responsibilities:
- First point of contact for incoming calls and services requests received by telephone and email.
- Working with the live reporting system ensuring all assigned jobs are started and completed within the contract SLA.
- Sort and dispatch calls to engineers or sub-contractors based on the correct skills set, geographical location and service delivery arrangements.
- Prioritise urgent jobs and plan and dispatch operative/sub-contract support to address urgent demand.
- Attend training and Health and Safety courses from time to time as directed by the Contracts Manager.
What the client is looking for:
- Good planning and organisational skills and the ability to prioritise own workload efficiently.
- Happy working in a fast-paced environment
- Excellent telephone manner
- Strong communication skills
- Working knowledge of MS Office including Excel and Outlook
Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Scheduler employer: Red Door Recruitment
Contact Detail:
Red Door Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduler
✨Tip Number 1
Familiarise yourself with the company's operations and values. Understanding their approach to scheduling and service delivery will help you demonstrate your alignment with their goals during any discussions.
✨Tip Number 2
Brush up on your organisational skills by practising prioritisation techniques. Being able to showcase your ability to manage multiple tasks efficiently will be crucial in a fast-paced environment like this one.
✨Tip Number 3
Prepare to discuss your experience with MS Office, particularly Excel and Outlook. Being able to articulate how you've used these tools in previous roles can set you apart from other candidates.
✨Tip Number 4
Practice your telephone communication skills. Since you'll be the first point of contact for incoming calls, being able to convey information clearly and professionally is essential for making a great impression.
We think you need these skills to ace Scheduler
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Scheduler position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in planning, organisation, and communication. Use bullet points for clarity and focus on achievements that demonstrate your ability to thrive in a fast-paced environment.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Scheduler position, especially your ability to prioritise tasks and manage workloads efficiently.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Red Door Recruitment
✨Showcase Your Organisational Skills
As a Scheduler, you'll need to demonstrate your planning and organisational abilities. Prepare examples from your past experiences where you successfully managed multiple tasks or prioritised workloads effectively.
✨Demonstrate Your Communication Skills
Since the role involves being the first point of contact for calls and service requests, practice articulating your thoughts clearly. Be ready to discuss how you've handled customer interactions in previous roles.
✨Familiarise Yourself with MS Office
The job requires a working knowledge of MS Office, particularly Excel and Outlook. Brush up on your skills and be prepared to discuss how you've used these tools in your previous positions.
✨Prepare for Fast-Paced Scenarios
Given the busy nature of the role, think of situations where you've thrived under pressure. Be ready to share how you prioritised urgent tasks and managed time effectively in a fast-paced environment.
