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- Tasks: Support construction projects by managing customer service and coordinating with engineers.
- Company: Friendly and fast-paced company near St Albans, focused on teamwork.
- Benefits: Up to £34k salary, 20 days leave, BUPA healthcare, and free parking.
- Why this job: Join a supportive team and make a real impact in construction administration.
- Qualifications: Experience in a busy helpdesk role and strong organisational skills required.
- Other info: Driving license essential; great opportunity for career growth.
The predicted salary is between 24000 - 34000 £ per year.
We are recruiting for a Construction Support Administrator to join a friendly, fast paced, and well-established company based on the outskirts of St Albans.
You will be responsible for the administration of all customer service responsibilities, building relationships with all key clients to ensure a continuation of great service, and keeping in touch with engineers for all scheduled works.
Due to the location, you need to be a driver.
What’s in it for you:
- Salary: up to £34k
- Hours: 8am–4:30pm or 8.30am-5pm
- A close-knit and supportive team
- 20 days annual leave plus bank holidays
- BUPA private healthcare after 6 months’ probation
- Free parking
Key responsibilities:
- Act as a primary point of contact for service requests (phone and email)
- Allocate work to in-house engineers and approved subcontractors
- Monitor job progress, chase updates, and ensure timely task closure
- Maintain accurate records, asset data, and compliance documentation
- Issue and manage schedules
- Coordinate specialist visits and chase service reports
- Support Contract Managers with compliance and statutory documentation
- Raise, track, and close purchase orders using Xero
- Process and validate supplier and subcontractor invoices
- Resolve basic invoice and PO queries
What the employer is looking for:
- Experience within a similar busy Helpdesk or Contract Support role
- Organised and able to work to deadlines
- Proactive and flexible approach to work
- A-C grade GCSEs including English and Maths - preferred
- Ability to take on extra work and responsibilities when covering staff absences/holiday cover
- Due to the location, a driving license and own car is essential
Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Construction Support Administrator in Saint Albans employer: Red Door Recruitment
Contact Detail:
Red Door Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Construction Support Administrator in Saint Albans
✨Tip Number 1
Network like a pro! Reach out to your connections in the construction industry and let them know you're on the hunt for a Construction Support Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for admin roles and practice your answers. Make sure you can highlight your experience in customer service and how you've successfully managed tasks in a busy environment.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've kept track of multiple projects or schedules. This will demonstrate that you're the proactive and flexible candidate they're looking for.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining a close-knit and supportive team.
We think you need these skills to ace Construction Support Administrator in Saint Albans
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. We want to see how your skills match the Construction Support Administrator role, so don’t be shy about showcasing your past achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your proactive approach and any specific experiences that relate to the job description.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Red Door Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Construction Support Administrator. Familiarise yourself with tasks like managing schedules, handling service requests, and using software like Xero. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Organisational Skills
Since the job requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise work and meet deadlines, as this will demonstrate your suitability for the fast-paced environment.
✨Build Rapport with the Interviewer
During the interview, aim to build a connection with the interviewer. Be friendly and approachable, and don’t hesitate to ask questions about the team and company culture. This shows that you’re not just looking for a job, but a place where you can contribute positively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer service situations. Think of specific examples where you've resolved issues or improved processes in previous roles. This will highlight your proactive approach and flexibility, which are key traits for this position.
