At a Glance
- Tasks: Join our team to handle customer queries and support admin tasks.
- Company: A thriving company in Borehamwood, known for its supportive work culture.
- Benefits: Enjoy free onsite parking, fantastic training, and a friendly team atmosphere.
- Other info: Car driver required due to location; flexible hours available.
- Why this job: Perfect for those seeking growth in a dynamic environment with a focus on teamwork.
- Qualifications: Must be motivated, customer-focused, and have good communication skills.
The predicted salary is between 15900 - 22000 £ per year.
Part Time Customer Service Administrator | Borehamwood | £26.5k Pro Rata
A successful and busy company are looking for a Customer Service Administrator to join their company based in Elstree on a part time basis.
Hours: 9.30am to 2.30am = 22 ½ hours per week
You will be joining a team of supportive, upbeat and hard-working colleagues, where you will take on extra responsibility as you grow and develop within the role.
What’s in it for you?
· Free onsite parking
· Fantastic training programme
· Great supportive, friendly team
Key responsibilities:
· Handling telephone calls, emails, faxes, letters, and subsequent timely responses.
· Processing price and availability checks along with composing quotations.
· Processing sales orders, returns, dispatches, invoices, and further admin duties.
· Handling invoice queries and customer complaints.
· Inventory and supply chain support – stock analysis, reporting, ordering and backorder management.
· To support warehouse operations as needed.
· Dealing with all customers – distribution and direct sales channels.
· Imports and exports – administration and customs clearance.
What the client are looking for:
· Highly motivated with a positive, can-do, and flexible attitude.
· Customer-centric approach – a genuine passion for providing excellent customer service and a commitment to exceeding expectations.
· Excellent communication, both verbal and written.
· Team Player: A collaborative spirit, willing to support colleagues and other departments to achieve collective goals.
· Intermediate computer literacy, including experience with spreadsheets.
· Organised and detail-oriented – ability to manage multiple tasks, prioritise workload effectively, and ensuring accuracy in all administrative processes, along with the ability to work under pressure.
· Car driver is required due to the location
Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
#J-18808-LjbffrPart Time Customer Service Administrator | Borehamwood | £26.5k Pro Rata employer: Red Door Recruitment
Join a thriving company in Borehamwood as a Part Time Customer Service Administrator, where you will be part of a supportive and dynamic team dedicated to delivering exceptional service. Enjoy benefits such as free onsite parking, a fantastic training programme, and opportunities for personal growth within a friendly work culture that values collaboration and excellence. This role not only offers a competitive salary but also the chance to develop your skills in a fast-paced environment, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Customer Service Administrator | Borehamwood | £26.5k Pro Rata
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Red Door Recruitment and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Red Door Recruitment and let us see your personality shine through!
We think you need these skills to ace Part Time Customer Service Administrator | Borehamwood | £26.5k Pro Rata
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Red Door Recruitment.
Get Familiar with Our Brand:Before applying, take some time to learn about Red Door Recruitment and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Red Door Recruitment
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Red Door Recruitment.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Red Door Recruitment will surely appreciate.
