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For Companies At a Glance
- Tasks: Join our team to handle customer queries and support admin tasks.
- Company: A thriving company in Borehamwood, known for its supportive work culture.
- Benefits: Enjoy free onsite parking, fantastic training, and a friendly team atmosphere.
- Why this job: Perfect for those seeking growth in a dynamic environment with a focus on teamwork.
- Qualifications: Must be motivated, customer-focused, and have good communication skills.
- Other info: Car driver required due to location; flexible hours available.
The predicted salary is between 15900 - 22000 £ per year.
Part Time Customer Service Administrator | Borehamwood | £26.5k Pro Rata
A successful and busy company are looking for a Customer Service Administrator to join their company based in Elstree on a part time basis.
Hours: 9.30am to 2.30am = 22 ½ hours per week
You will be joining a team of supportive, upbeat and hard-working colleagues, where you will take on extra responsibility as you grow and develop within the role.
What’s in it for you?
· Free onsite parking
· Fantastic training programme
· Great supportive, friendly team
Key responsibilities:
· Handling telephone calls, emails, faxes, letters, and subsequent timely responses.
· Processing price and availability checks along with composing quotations.
· Processing sales orders, returns, dispatches, invoices, and further admin duties.
· Handling invoice queries and customer complaints.
· Inventory and supply chain support – stock analysis, reporting, ordering and backorder management.
· To support warehouse operations as needed.
· Dealing with all customers – distribution and direct sales channels.
· Imports and exports – administration and customs clearance.
What the client are looking for:
· Highly motivated with a positive, can-do, and flexible attitude.
· Customer-centric approach – a genuine passion for providing excellent customer service and a commitment to exceeding expectations.
· Excellent communication, both verbal and written.
· Team Player: A collaborative spirit, willing to support colleagues and other departments to achieve collective goals.
· Intermediate computer literacy, including experience with spreadsheets.
· Organised and detail-oriented – ability to manage multiple tasks, prioritise workload effectively, and ensuring accuracy in all administrative processes, along with the ability to work under pressure.
· Car driver is required due to the location
Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.
Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
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Part Time Customer Service Administrator | Borehamwood | £26.5k Pro Rata employer: Red Door Recruitment
Contact Detail:
Red Door Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Customer Service Administrator | Borehamwood | £26.5k Pro Rata
✨Tip Number 1
Familiarise yourself with the company’s values and culture. Since they emphasise a supportive and friendly team environment, showing that you align with their ethos during any interactions can make a strong impression.
✨Tip Number 2
Prepare to discuss your customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this role requires a genuine passion for excellent service.
✨Tip Number 3
Brush up on your computer skills, especially with spreadsheets. Being able to demonstrate your proficiency in handling data and managing tasks efficiently will be crucial for this administrative role.
✨Tip Number 4
Showcase your organisational skills by preparing a plan for how you would manage multiple tasks in a part-time role. This will highlight your ability to prioritise effectively and work under pressure, which is key for this position.
We think you need these skills to ace Part Time Customer Service Administrator | Borehamwood | £26.5k Pro Rata
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Use keywords from the job description, such as 'customer-centric approach' and 'excellent communication', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention specific examples of how you've exceeded customer expectations in previous roles.
Highlight Relevant Skills: In your application, emphasise your organisational skills and attention to detail. Provide examples of how you've managed multiple tasks effectively, especially under pressure, to align with the job's requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Red Door Recruitment
✨Show Your Customer-Centric Attitude
Make sure to highlight your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to meet customer needs in previous roles.
✨Demonstrate Your Organisational Skills
Prepare to discuss how you manage multiple tasks and prioritise your workload. You might want to provide examples of how you've successfully handled busy periods or tight deadlines in the past.
✨Communicate Clearly and Confidently
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be prepared to answer questions about your communication style and how you handle difficult conversations with customers.
✨Familiarise Yourself with the Company
Research the company and its values before the interview. Understanding their approach to customer service and their products will help you tailor your responses and show that you're genuinely interested in the role.
