At a Glance
- Tasks: Manage customer enquiries and support the sales team in a dynamic environment.
- Company: Exciting, growing business based in Hitchin with a friendly team culture.
- Benefits: Salary between £25k-£30k, 28 days holiday, staff discounts, and progression opportunities.
- Other info: Opportunity for career growth in a diverse and inclusive workplace.
- Why this job: Join a supportive team and make a real impact in a busy sales environment.
- Qualifications: 2-3 years in sales support or customer service, strong organisational skills.
We are looking for an experienced Sales Administrator to join an exciting, growing business based in Hitchin. If you thrive in a busy sales environment and enjoy building great relationships with customers and clients, this is the role for you! Working in a team of 5, supporting contacts across a variety of industries, you will play a key role in ensuring the sales operation runs smoothly.
What’s in it for you?
- Salary: £25k-£30k
- 28 days holiday inc. bank holidays
- Staff discounts
- Progression opportunities
- Discretionary individual bonuses
- A friendly and welcoming team environment
Key responsibilities:
- Manage and respond promptly to incoming enquiries, ensuring a high level of customer service
- Prepare accurate quotations, liaising with internal teams where needed
- Proactively follow up on quotes and potential opportunities
- Maintain CRM records, ensuring customer data and pipeline activity are up to date
- Identify lapsed customers to support re-engagement activity
- Coordinate customer requirements with relevant internal departments
- Provide administrative support to the wider sales team
- Monitor and report on enquiry response times and conversion performance
What the employer is looking for:
- At least 2-3 years’ experience in a similar administrative role within sales support or customer service (B2B)
- Highly organised with strong attention to detail
- Confident and professional communicator
- Able to manage a high volume of enquiries and prioritise workload effectively
- Takes ownership and pride in delivering quality work
- Experienced in using CRM systems
- Proactive in identifying and resolving issues
- Collaborative team player
- HubSpot or Sage experience would be beneficial
Hours: Monday to Friday, 9am-5:30pm
Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Sales Administrator in Hitchin employer: Red Door Recruitment
Join a dynamic and growing business in Hitchin as a Sales Administrator, where you will be part of a friendly team dedicated to delivering exceptional customer service. With competitive salaries, generous holiday allowances, and opportunities for progression, this role offers a supportive work culture that values collaboration and individual contributions. Experience the unique advantage of working in a vibrant environment that prioritises employee growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Hitchin
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at Red Door Recruitment, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Red Door Recruitment. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in Hitchin
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Red Door Recruitment:When writing your cover letter, make sure to tailor your message specifically for Red Door Recruitment. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Red Door Recruitment
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Red Door Recruitment that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Red Door Recruitment that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Red Door Recruitment’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
