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- Tasks: Support the Sales Team by processing orders and handling customer enquiries.
- Company: Dynamic and rapidly growing business in Elstree, a leader in their field.
- Benefits: Up to £28k salary, 23 days annual leave, free parking, and smart casual dress code.
- Why this job: Join a successful team and enhance your customer service skills in a supportive environment.
- Qualifications: Customer service experience, excellent communication skills, and IT literacy required.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 24000 - 28000 £ per year.
Our client in Elstree, a very successful, dynamic, and rapidly growing business, are looking for a Sales Support Administrator to support the Sales Team. They are leaders in their field, with core principles of putting customers’ needs first which has helped them to grow into one of the UK’s largest suppliers in their market.
The ideal candidate will be confident on the phone, organised, efficient and will have excellent customer service experience. This is an office-based Customer Service Advisor role.
What’s in it for you:
- Salary: up to £28k
- Hours: Monday to Thursday 9:15am-5:30pm / Friday 9:15am-4pm
- 23 days annual leave + Bank Holidays
- Free parking
- Smart casual dress code
Key responsibilities:
- Provide a strong supportive role to our Sales team by processing orders, being first point of call for incoming calls, dealing with enquiries, answering emails & maintaining our excellent customer service reputation.
- Contributing towards up selling and promoting the company’s full range.
- Maintain the information on our database, add relevant communication notes to assist with logistics and sales.
- Contribute towards lead generation and business development, including making appointments/calls for the sales team & communicating with decision makers.
- Researching the development of new-build opportunities in the industry.
- Following-up on any leads by telephone and email.
What the employer is looking for:
- Previous customer service/admin experience is desirable.
- Excellent communication skills, written and verbally.
- Attention to detail and accuracy is key for this role.
- Analytical, numerically astute, with strong problem-solving abilities.
- IT literacy is a must - experience in Outlook, Word, PowerPoint, and Excel is essential.
- Familiar working in a fast-paced environment is essential.
Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.
Sales Support Administrator | Elstree | Up to £28k employer: Red Door Recruitment
Contact Detail:
Red Door Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator | Elstree | Up to £28k
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves being the first point of contact, make sure you’re comfortable chatting on the phone. Role-play with a friend or family member to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t miss out on this opportunity!
We think you need these skills to ace Sales Support Administrator | Elstree | Up to £28k
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your customer service experience and any relevant admin skills that match what we're looking for. We want to see how you can support our Sales Team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your organisational skills and how you can contribute to maintaining our excellent customer service reputation.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we want to see that you can communicate effectively both in writing and verbally!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you'll be able to provide all the necessary information in one go. Plus, it shows us you're serious about joining our team!
How to prepare for a job interview at Red Door Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their core principles, especially their focus on customer needs. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Since this role is all about supporting the sales team and maintaining excellent customer service, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a customer or resolved a tricky issue.
✨Be Organised and Efficient
Demonstrate your organisational skills during the interview. You might want to bring a notepad with questions or points you want to discuss. This shows that you’re prepared and can handle the fast-paced environment they mentioned.
✨Practice Your Communication Skills
As the role requires excellent verbal and written communication, practice articulating your thoughts clearly. You could even do a mock interview with a friend to get comfortable speaking about your experiences and answering common interview questions.