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- Tasks: Support the Sales Team by processing orders and handling customer enquiries.
- Company: Dynamic and rapidly growing business in Elstree, a leader in their field.
- Benefits: Up to £28k salary, 23 days leave, free parking, and smart casual dress code.
- Why this job: Join a successful team and enhance your customer service skills in a supportive environment.
- Qualifications: Customer service experience, excellent communication skills, and IT literacy required.
- Other info: Opportunity for growth in a fast-paced, inclusive workplace.
Our client in Elstree, a very successful, dynamic, and rapidly growing business, are looking for a Sales Support Administrator to support the Sales Team. They are leaders in their field, with core principles of putting customers’ needs first which has helped them to grow into one of the UK’s largest suppliers in their market.
The ideal candidate will be confident on the phone, organised, efficient and will have excellent customer service experience. This is an office-based Customer Service Advisor role.
What’s in it for you:
- Salary: up to £28k
- Hours: Monday to Thursday 9:15am-5:30pm / Friday 9:15am-4pm
- 23 days annual leave + Bank Holidays
- Free parking
- Smart casual dress code
Key responsibilities:
- Provide a strong supportive role to our Sales team by processing orders, being first point of call for incoming calls, dealing with enquiries, answering emails & maintaining our excellent customer service reputation.
- Contributing towards up selling and promoting the company’s full range.
- Maintain the information on our database, add relevant communication notes to assist with logistics and sales.
- Contribute towards lead generation and business development, including making appointments/calls for the sales team & communicating with decision makers.
- Researching the development of new-build opportunities in the industry.
- Following-up on any leads by telephone and email.
What the employer is looking for:
- Previous customer service/admin experience is desirable.
- Excellent communication skills, written and verbally.
- Attention to detail and accuracy is key for this role.
- Analytical, numerically astute, with strong problem-solving abilities.
- IT literacy is a must - experience in Outlook, Word, PowerPoint, and Excel is essential.
- Familiar working in a fast-paced environment is essential.
Sales Support Administrator in Elstree employer: Red Door Recruitment
Contact Detail:
Red Door Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Elstree
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of communication, make sure you're comfortable chatting on the phone. Try mock calls with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up! After any interviews or calls, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Support Administrator in Elstree
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Sales Support Administrator role. Highlight your customer service experience and any relevant admin skills. We want to see how you can support our Sales Team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this dynamic role. Don’t forget to mention your organisational skills and attention to detail!
Show Off Your Communication Skills: Since excellent communication is key, make sure your written application reflects that. Keep it clear, concise, and professional. We love a good communicator, so let your writing do the talking!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you in front of the right people quickly!
How to prepare for a job interview at Red Door Recruitment
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their core principles, especially their focus on customer needs. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Off Your Communication Skills
As a Sales Support Administrator, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've successfully handled customer inquiries or resolved issues in the past.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this role. During the interview, share specific strategies you use to stay organised, whether it’s using digital tools or maintaining a structured schedule. This will reassure them that you can handle the fast-paced environment.
✨Prepare for Role-Specific Scenarios
Think about potential scenarios you might face in the role, such as handling a difficult customer or processing a large order. Prepare your responses to these situations, highlighting your problem-solving abilities and attention to detail, which are essential for success.
