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- Tasks: Lead a dynamic retail team and deliver exceptional customer experiences.
- Company: Join Red Carpet Ready, the UK's largest dress specialists with an award-winning culture.
- Benefits: Enjoy a salary up to £34,000, generous discounts, and 30 days annual leave.
- Why this job: Be part of a fast-paced, entrepreneurial environment with real opportunities for career growth.
- Qualifications: Charismatic leaders with strong communication skills and retail experience are encouraged to apply.
- Other info: Winners of multiple awards, including UK Employer of the Year 2025.
Due to ongoing growth, we are searching for a Senior Retail & Sales Team Leader to join us at Red Carpet Ready – the UK’s Largest Dress Specialists! Along with a salary package of up to £34,000 per annum, we offer a range of benefits including:
- Uncapped overtime during peak season (August – May)
- Generous staff discounts (20%)
- Regular company events
- 30 days annual leave, including Bank Holidays
- A focus on promoting & developing staff within the company, with a focus on career progression.
- Company trips
- Staff recognition and reward evenings
- Closure on Mother’s/Father’s Day & during Christmas (unlike most other retailers)
Your role as Senior Retail & Sales Team Leader at Red Carpet Ready:
On your shift, you may be leading the shop floor sales teams and serving over 500 customers on a busy weekend. You will be the initial meet and greet host to our customers, so must be clear, comfortable, and confident when addressing large groups. This role is primarily based at our Shopping Venue & HQ – Branston, Lincoln.
Some of your key responsibilities:
- Staff Management: Create and deploy staff workload plans with daily staff briefings, continually completing staff checkbacks and ensuring all tasks are completed with no stone unturned – being dynamic is key to this role. Manage a team of up to 10 individuals across varying shift times, proactively evaluating an ever-evolving daily workload list.
- Training & Recruitment: Oversee and assess the training from your team to ensure consistency throughout. Craft & manage staff development schemes, which take staff from being new recruits to fully-fledged sales staff through achieving set KPIs and milestones.
- Shop Floor Management: On your shift, you will be responsible for managing our retail premises, delivering sales and exceptional customer service to over 500 customers on a busy weekend. Be an ambassador to providing first class service to our customers. You will be the initial Meet & Greet Host to our customers.
- Customer Service/Operations: Lead and organise your team during the goods-in process, allocating and dispatching orders. Ensuring that staff deal with customers correctly and that calls are answered efficiently and correctly.
- Site Maintenance: As a keyholder, you will be a problem solver across the site e.g. payment machines, phone system, Wi-Fi/broadband, general site maintenance, floods etc. including call-outs where necessary.
- Sales: Leading the sales team, hitting targets and advising all staff of company changes to products/processes.
We’re looking for a Senior Retail & Sales Team Leader with:
- Charisma and the right personality that your customers will love and remember.
- Ability to sell & lead a retail sales team.
- A strong communicator & proactive individual, with high attention to detail.
- Competent at using Microsoft Office software, email & IT-savvy to a good standard.
- Ability to create documents & presentations to a high standard.
- Desire to work in a fast-paced, dynamic & entrepreneurial business.
- Ability to set & review KPIs & bonus incentives for your sales team.
- Ambitious, committed & reward driven.
- Energetic & strong when dealing with customers to maintain exceptional levels of customer service & sales.
- The ability to work across different areas of the business including customer service, sales, goods in, order allocation and dispatches.
This is a fantastic opportunity to join us! We are winners of UK Employer of the Year 2025, Most Inspiring Businesswoman 2025, Best Business 2022, Businessperson of the Year 2023, the Women in Business Awards & Prom Queen on Channel 5. We were also named as one of the UK’s Top 100 fastest growing female-led companies in 2023. We are one of the best-paying companies in the Lincoln area and there are many opportunities for ongoing promotion.
To join the team as Senior Retail & Sales Team Leader, please click apply online and upload an updated copy of your CV along with a covering letter. The cover letter MUST include why you would be suitable to join our award-winning team, why you believe you are perfect for this job and what interests you about Red Carpet Ready!
Note: The job title of ‘Senior’ relates simply to the level of experience and has no relevance to age. You are encouraged to apply for any opportunities that you feel to be suitable, irrespective of age or level of experience.
Senior Retail & Sales Team Leader employer: Red Carpet Ready Ltd
Contact Detail:
Red Carpet Ready Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Retail & Sales Team Leader
✨Tip Number 1
Get to know the company inside out! Research Red Carpet Ready, their values, and what makes them tick. This way, when you walk in for an interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your meet and greet skills! As a Senior Retail & Sales Team Leader, you'll be the face of the company. Role-play with friends or family to get comfortable addressing groups and showcasing your charisma.
✨Tip Number 3
Showcase your leadership style! Think about examples from your past where you've successfully managed a team or handled a busy sales environment. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our award-winning team at Red Carpet Ready!
We think you need these skills to ace Senior Retail & Sales Team Leader
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read through the job description carefully. It’s packed with info about what we’re looking for in a Senior Retail & Sales Team Leader, so take notes on key responsibilities and skills that match your experience.
Tailor Your CV: When you’re updating your CV, don’t just send the same one to everyone. Highlight your relevant experience and skills that align with the role. We want to see how you can bring your unique flair to our team at Red Carpet Ready!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make it personal and engaging. Tell us why you’re the perfect fit for this role and what excites you about working with us. Remember, we love a bit of personality!
Apply Through Our Website: Once you’ve got everything ready, head over to our website to submit your application. It’s super easy, and we’ll get your details straight away. Plus, it shows you’re keen to join our award-winning team!
How to prepare for a job interview at Red Carpet Ready Ltd
✨Know Your Stuff
Before the interview, make sure you thoroughly understand Red Carpet Ready's values and what makes them the UK's largest dress specialists. Familiarise yourself with their products and services so you can speak confidently about how your experience aligns with their mission.
✨Showcase Your Leadership Skills
As a Senior Retail & Sales Team Leader, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, handled challenges, or improved sales performance. Be ready to discuss how you would apply these skills at Red Carpet Ready.
✨Engage with Enthusiasm
Since you'll be the first point of contact for customers, it's crucial to convey charisma and energy during your interview. Practice your meet-and-greet skills and think about how you can create a welcoming atmosphere, even in a virtual setting. Your enthusiasm will reflect your fit for the role.
✨Prepare Your Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if Red Carpet Ready is the right fit for you.
