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- Tasks: Lead a dynamic retail team and deliver exceptional customer experiences.
- Company: Join Red Carpet Ready, the UK's largest dress specialists with an award-winning culture.
- Benefits: Enjoy a competitive salary, generous discounts, and 30 days annual leave.
- Why this job: Be part of a fast-paced, entrepreneurial environment with real opportunities for career growth.
- Qualifications: Charismatic leaders with strong communication skills and retail experience are encouraged to apply.
- Other info: Winners of multiple awards, including UK Employer of the Year 2025.
The predicted salary is between 28000 - 34000 £ per year.
Due to ongoing growth, we are searching for a Senior Retail & Sales Team Leader to join us at Red Carpet Ready, the UK’s Largest Dress Specialists! Along with a salary package of up to £34,000 per annum, we offer a range of benefits including:
- Uncapped overtime during peak season (August - May)
- Generous staff discounts (20%)
- Regular company events
- 30 days annual leave, including Bank Holidays
- A focus on promoting & developing staff within the company, with a focus on career progression
- Company trips
- Staff recognition and reward evenings
- Closure on Mothers/Fathers Day & during Christmas (unlike most other retailers)
Your role as Senior Retail & Sales Team Leader at Red Carpet Ready:
On your shift, you may be leading the shop floor sales teams and serving over 500 customers on a busy weekend. You will be the initial meet and greet host to our customers, so must be clear, comfortable, and confident when addressing large groups. This role is primarily based at our Shopping Venue & HQ Branston, Lincoln.
Some of your key responsibilities:
- Staff Management: Create and deploy staff workload plans with daily staff briefings, continually completing staff checkbacks and ensuring all tasks are completed. Being dynamic is key to this role. Manage a team of up to 10 individuals across varying shift times, proactively evaluating an ever-evolving daily workload list.
- Training & Recruitment: Oversee and assess the training from your team to ensure consistency throughout. Craft & manage staff development schemes, which take staff from being new recruits to fully-fledged sales staff through achieving set KPIs & milestones.
- Shop Floor Management: On your shift, you will be responsible for managing our retail premises, delivering sales and exceptional customer service to over 500 customers on a busy weekend. Be an ambassador to providing first-class service to our customers.
- Customer Service/Operations: Lead and organise your team during the goods-in process, allocating and dispatching orders. Ensure that staff deal with customers correctly and that calls are answered efficiently.
- Site Maintenance: As a keyholder, you will be a problem solver across the site, including payment machines, phone system, Wi-Fi/broadband, general site maintenance, floods etc., including call-outs where necessary.
- Sales: Lead the sales team, hitting targets and advising all staff of company changes to products/processes.
We’re looking for a Senior Retail & Sales Team Leader with:
- Charisma and the right personality that your customers will love and remember.
- Ability to sell & lead a retail sales team.
- A strong communicator & proactive individual, with high attention to detail.
- Competence in using Microsoft Office software, email & IT-savvy to a good standard.
- Ability to create documents & presentations to a high standard.
- Desire to work in a fast-paced, dynamic & entrepreneurial business.
- Ability to set & review KPIs & bonus incentives for your sales team.
- Ambitious, committed & reward driven.
- Energetic & strong when dealing with customers to maintain exceptional levels of customer service & sales.
- The ability to work across different areas of the business including customer service, sales, goods in, order allocation and dispatches.
This is a fantastic opportunity to join us! We are winners of UK Employer of the Year 2025, Most Inspiring Businesswoman 2025, Best Business 2022, Businessperson of the Year 2023, the Women in Business Awards & Prom Queen on Channel 5. We were also named as one of the UK’s Top 100 fastest growing female-led companies in 2023. We are one of the best-paying companies in the Lincoln area and there are many opportunities for ongoing promotion.
To join the team as Senior Retail & Sales Team Leader, please click apply online and upload an updated copy of your CV along with a covering letter. The cover letter MUST include why you would be suitable to join our award-winning team, why you believe you are perfect for this job and what interests you about Red Carpet Ready!
Note: The job title of Senior relates simply to the level of experience and has no relevance to age. You are encouraged to apply for any opportunities that you feel to be suitable, irrespective of age or level of experience.
Senior Retail & Sales Team Leader in Grantham employer: Red Carpet Ready Ltd
Contact Detail:
Red Carpet Ready Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Retail & Sales Team Leader in Grantham
✨Tip Number 1
Get to know the company inside out! Research Red Carpet Ready, their values, and what makes them tick. This way, when you walk in for that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Practice your meet and greet skills! Since you'll be the face of the team, work on being clear and confident when addressing groups. Maybe even role-play with a friend to get comfortable with those big customer interactions.
✨Tip Number 3
Show off your leadership chops! Think of examples from your past where you've successfully managed a team or handled a busy situation. Be ready to share these stories during your interview to demonstrate your ability to lead and inspire.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our award-winning team at Red Carpet Ready!
We think you need these skills to ace Senior Retail & Sales Team Leader in Grantham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Cover Letter: Make sure your cover letter is tailored specifically to us at Red Carpet Ready. Highlight your relevant experience and explain why you're excited about joining our award-winning team. This is your chance to stand out!
Be Clear and Concise: Keep your CV and cover letter clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your achievements pop!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our fantastic team at Red Carpet Ready!
How to prepare for a job interview at Red Carpet Ready Ltd
✨Know the Company Inside Out
Before your interview, make sure you research Red Carpet Ready thoroughly. Understand their values, mission, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Leadership Skills
As a Senior Retail & Sales Team Leader, you'll need to demonstrate your ability to lead and manage a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved sales performance. Be ready to discuss how you can motivate and develop your team.
✨Prepare for Customer Service Scenarios
Given the role's focus on exceptional customer service, think of scenarios where you've dealt with difficult customers or provided outstanding service. Be prepared to share these stories and explain how you would handle similar situations at Red Carpet Ready.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This could be about the company's future plans, team dynamics, or training opportunities. It shows that you're engaged and serious about the role, plus it gives you valuable insights into the company culture.
