Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create memorable experiences for guests and maintain cleanliness in food service areas.
- Company: Join Red Carnation Hotel Collection, a family-owned business with award-winning properties worldwide.
- Benefits: Enjoy free meals, discounts, professional training, and recognition incentives.
- Why this job: Be part of a luxury hotel environment with a focus on staff development and a boutique atmosphere.
- Qualifications: Excellent customer service skills and previous experience in a luxury hotel setting preferred.
- Other info: Work in a newly renovated hotel with stunning views of Edinburgh Castle.
Waiter ***Brand New Opening in Edinburgh this April ***
Incredible benefits
We are looking for a Waiter / Waitress to join our team on a full-time or casual role.
Working pattern: shift work – 3pm / 8am – / 12 – / – 11pm
We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment.
As a Waiter you will be responsible for:
- creating memorable experience to our guest by using emotional engagement and high attention to details.
- being familiar with all menus and all products available.
- cleaning and setting up tables.
- taking orders for our wonderful guests.
- making sure that all food service areas are maintained to the highest level of cleanliness and hygiene.
- assisting with the restaurant with in house telephone calls and messages from guests as well as taking reservations to the company standards.
Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.
We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at the Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally.
100 Princes Street will be our first hotel in Scotland.
The original building and its iconic features will be respectfully renovated, transforming it into an exclusive retreat on Edinburgh’s most famous street. With uninterrupted views of Edinburgh Castle, 100 Princes Street will replicate the boutique atmosphere of its sister property, Hotel 41, the most-loved hotel in London and TripAdvisor’s number one hotel in the English capital for over 10 years.
What is in it for you?
- Professional, award winning training and development opportunities
- Recommend friend and family bonus scheme worth up to £600
- Free meals on duty
- Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets
- Complimentary uniform and dry cleaning services
- Holiday allowance increasing with length of service up to 25 days
- Two paid volunteering days each year
- Free access to Employee Assistance Programme
- Hotel based recognition incentive (Employee of the month up to £200)
- Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally
- Staff Appreciation Party and other Employee Recognition Events
At a glance:
- 100 Princes Street is home to 25 guest rooms and five suites.
- The hotel’s two signature suites – The Archibald and The Isobel – boast direct views of Edinburgh castle.
- The interiors of 100 Princes Street are inspired by Scottish explorers and their travels.
- Scottish artisan weaver, Araminta Campbell, was commissioned to create five bespoke tartans for the hotel, that adorn the walls of every bedroom and suite.
- A number of bedrooms enjoy stunning views across Princes Street Gardens towards Edinburgh Castle.
- All guest rooms are equipped with every mod-con, including charging points for a variety of devices.
- The Wallace is our all-day lounge, dining room, well-stocked bar, library and tasting room, guests can dine on delicious hearty fare, made using the freshest local produce while sipping on a single malt or artisan gin, or relax and enjoy traditional afternoon tea while gazing at Edinburgh Castle.
Join us in this incredible new opportunity and apply now!
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.
#J-18808-Ljbffr
Waitress / Waiter employer: Red Carnation Hotels
Contact Detail:
Red Carnation Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waitress / Waiter
✨Tip Number 1
Familiarise yourself with the Red Carnation Hotel Collection and their values. Understanding their commitment to customer service and staff development will help you align your responses during any interviews or conversations.
✨Tip Number 2
Prepare to showcase your previous experience in a luxury hotel environment. Think of specific examples where you provided excellent customer service or created memorable experiences for guests, as this will demonstrate your suitability for the role.
✨Tip Number 3
Practice your communication skills, especially in handling in-house telephone calls and taking orders. Being articulate and confident will make a great impression on the hiring team.
✨Tip Number 4
Show enthusiasm for the role and the unique atmosphere of the new hotel. Expressing genuine excitement about working in a boutique setting with views of Edinburgh Castle can set you apart from other candidates.
We think you need these skills to ace Waitress / Waiter
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience you have in the hospitality industry, especially in luxury settings. Mention specific roles and responsibilities that align with the job description.
Showcase Customer Service Skills: Since excellent customer service is key for this role, provide examples of how you've created memorable experiences for guests in past positions. Use specific anecdotes to illustrate your interpersonal skills.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Waiter/Waitress position. Use keywords from the job description to ensure your application stands out.
Craft a Strong Cover Letter: Write a compelling cover letter that not only expresses your enthusiasm for the role but also highlights your attention to detail and commitment to maintaining high standards of cleanliness and hygiene.
How to prepare for a job interview at Red Carnation Hotels
✨Showcase Your Customer Service Skills
As a Waiter or Waitress, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your ability to create memorable experiences.
✨Know the Menu Inside Out
Familiarity with the menu is crucial. Research the types of dishes and drinks offered at the establishment. Being able to discuss menu items confidently will impress your interviewers and show your commitment to the role.
✨Demonstrate Attention to Detail
Attention to detail is essential in this role. During the interview, highlight instances where your attention to detail made a difference, whether in service quality or maintaining cleanliness. This will align with the expectations of a luxury hotel environment.
✨Prepare for Role-Playing Scenarios
Interviews for waiter positions often include role-playing scenarios. Practice handling common situations, such as taking orders or dealing with complaints. This will help you feel more confident and showcase your interpersonal skills effectively.
