Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Take and deliver room service orders while providing exceptional guest service.
- Company: Luxury hotel in High Street Kensington, part of the award-winning Red Carnation Hotel Collection.
- Benefits: Free meals, discounts, holiday allowance, and bonuses for recommending friends.
- Why this job: Join a prestigious hotel and enhance your customer service skills in a vibrant environment.
- Qualifications: Previous experience in luxury hospitality and excellent interpersonal skills.
- Other info: Enjoy career growth opportunities and be part of a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Room Service Waiter. This is a full-time role and will be reporting into the Room Service Manager.
Working pattern: working 5 days per week with 2 days off / 7am – 3:30pm / 2pm – 10:30pm.
We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment.
As a Room Service Waiter you will be responsible for:
- taking room service orders for our wonderful guests.
- delivering room service orders and providing 5 star exceptional service.
- making sure that all food service areas are maintained to the highest level of cleanliness and hygiene.
- being familiar with the a la carte menu, tasting menu and room service items.
- recommending dishes and drinks to guests.
What's in it for you?
- Recommend friend and family bonus scheme worth up to £600.
- Free meals on duty.
- Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets.
- Complimentary uniform and dry-cleaning services.
- Holiday allowance increasing with length of service up to 25 days.
- Two paid volunteering days each year.
- Free access to Employee Assistance Programme.
- Hotel based recognition incentive (Employee of the month up to £200).
- Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally.
- Staff Appreciation Annual Party and other Employee Recognition Events.
Join us in this incredible new opportunity and apply now!
Room Service in London employer: Red Carnation Hotels
Contact Detail:
Red Carnation Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Service in London
✨Tip Number 1
Get to know the hotel! Research The Milestone Hotel & Residences and its offerings. This way, when you chat with the hiring team, you can show off your knowledge about their menu and services, making you stand out as a candidate who truly cares.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or provide exceptional service. Role-playing these situations with a friend can help you feel more confident during the interview.
✨Tip Number 3
Dress to impress! Since you're applying for a luxury hotel role, make sure you look the part. A smart outfit shows that you understand the importance of presentation in the hospitality industry.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Red Carnation family. Don’t miss out on this incredible opportunity!
We think you need these skills to ace Room Service in London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your excellent customer service skills in your application. We want to see how you’ve gone above and beyond for guests in previous roles, especially in a luxury hotel setting.
Be Detail-Oriented: Attention to detail is key for us! When writing your application, mention specific examples where your keen eye for detail made a difference in your work, whether it’s in cleanliness or service.
Know the Menu: Familiarity with the a la carte and room service menus is a big plus. If you have experience with specific dishes or drinks, let us know! It shows you’re ready to recommend the best to our guests.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Red Carnation Hotels
✨Know the Menu Inside Out
Familiarise yourself with the a la carte and room service menus before the interview. Being able to discuss dishes and recommend items shows your passion for the role and your commitment to providing exceptional service.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you delivered outstanding customer service. Think about specific situations where you went above and beyond for guests, as this will demonstrate your suitability for a luxury hotel environment.
✨Attention to Detail is Key
During the interview, highlight your attention to detail. Discuss how you ensure cleanliness and hygiene in food service areas, as well as how you handle orders accurately. This is crucial in maintaining the high standards expected at a luxury hotel.
✨Practice Your Interpersonal Skills
Engage in mock interviews with friends or family to practice your interpersonal skills. Focus on being friendly, approachable, and confident, as these traits are essential for a Room Service Waiter who interacts with guests regularly.
