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- Tasks: Greet guests, manage wait times, and promote our dining options.
- Company: Join the award-winning Red Carnation Hotel Collection in Mayfair, London.
- Benefits: Enjoy free meals, discounts, and professional training opportunities.
- Why this job: Be part of a friendly team in a luxury setting with great career growth.
- Qualifications: Previous experience in hospitality and a warm, approachable personality required.
- Other info: Flexible shifts with a 4 on, 4 off schedule and exciting employee recognition events.
The predicted salary is between 24000 - 36000 £ per year.
Host / Hostess ***Luxury hotel in Mayfair, London ***
Incredible benefits
We are looking for a Host / Hostess . This is a full-time role and will be reporting into the Restaurant Manager.
Working pattern: 4 days on 4 days off / 12 hour shifts / 7am to 7pm / 8am to 8pm
We are looking for someone who has previous experience in a similar role, with a genuine smile and approachable personality. A committed team player and personable with guests. Attention to detail is key!
As a Host / Hostess you are responsible for:
Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.
We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at the Cateys. We are proud in our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally.
The Chesterfield Hotel, the Red Carnation Hotel Collection’s first property bought in 1984, is based in the heart of exclusive Mayfair. This classic four star boutique hotel consists of 107 bedrooms as well as 7 Meeting Rooms, Butler’s Restaurant, The Terrace Bar, and our Conservatory where we offer our guests a welcoming, friendly atmosphere and exquisite food and drink.
What is in it for you?
Join us in this incredible new opportunity and apply now!
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.
Food and Beverage Host employer: Red Carnation Hotels
Contact Detail:
Red Carnation Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Host
✨Tip Number 1
Familiarise yourself with the Red Carnation Hotel Collection and its values. Understanding their commitment to excellence and sustainability will help you align your responses during any interviews, showcasing that you're a good fit for their team.
✨Tip Number 2
Practice your customer service skills by role-playing common scenarios you might encounter as a Host/Hostess. This will prepare you to handle guest inquiries and complaints with confidence, demonstrating your ability to provide exceptional service.
✨Tip Number 3
Network with current or former employees of the hotel. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when you apply through our website.
✨Tip Number 4
Showcase your attention to detail in every interaction you have, whether it's during a casual conversation or a formal interview. This quality is crucial for the role, and demonstrating it early on can set you apart from other candidates.
We think you need these skills to ace Food and Beverage Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise your previous roles as a Host or Hostess, showcasing your customer service skills and attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention why you want to work at the Red Carnation Hotel Collection and how your skills align with their values, such as commitment to service and teamwork.
Showcase Your Soft Skills: In your application, highlight your interpersonal skills, such as being approachable and friendly. Provide examples of how you've successfully interacted with guests in previous roles, as this is crucial for a Host/Hostess position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is key for this role.
How to prepare for a job interview at Red Carnation Hotels
✨Show Your Personality
As a Host / Hostess, your approachable personality is key. Make sure to smile and engage with the interviewer, showcasing your friendly nature. This role is all about making guests feel welcome, so let your genuine warmth shine through.
✨Demonstrate Attention to Detail
Highlight your ability to pay attention to detail during the interview. Discuss specific examples from your previous experience where you ensured guests had a seamless dining experience, whether it was managing wait times or addressing special requests.
✨Prepare for Role-Specific Questions
Expect questions related to customer service and handling guest inquiries. Be ready to discuss how you would promote and upsell food and beverage options, as well as how you would handle difficult situations with guests.
✨Research the Company
Familiarise yourself with the Red Carnation Hotel Collection and its values. Understanding their commitment to sustainability and employee development can help you align your answers with their ethos, showing that you're not just looking for any job, but this specific opportunity.
