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- Tasks: Welcome guests, assist with luggage, and support the concierge team.
- Company: Join the iconic 5-star hotel opening in Edinburgh.
- Benefits: Free meals, discounts, professional training, and holiday allowance up to 25 days.
- Why this job: Be part of a prestigious hotel launch and make lasting memories for guests.
- Qualifications: Excellent customer service skills and previous experience in luxury hotels.
- Other info: Dynamic work environment with opportunities for recognition and career growth.
The predicted salary is between 24000 - 36000 £ per year.
*** Brand New Opening in Edinburgh this April***
Incredible benefits. Be part of something extraordinary! Join us for our iconic 5-star hotel opening of 100 Princes Street in Edinburgh, Scotland.
This is a full-time role and will be reporting into the Night Manager.
Working pattern: 5 days on 2 days off / 11pm to 7:30am
We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment.
As a Night Porter you will:
- welcome the guests;
- ensure their luggage is delivered correctly;
- assist the concierge team and book taxis and other forms of transport;
- answer general guest queries;
- assist with Room Service orders and preparation of food and drinks.
Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world. We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at the Cateys. We are proud of our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally.
What is in it for you?
- Professional, award-winning training and development opportunities
- Recommend friend and family bonus scheme worth up to £600
- Free meals on duty
- Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets
- Complimentary uniform and dry cleaning services
- Holiday allowance increasing with length of service up to 25 days
- Two paid volunteering days each year
- Free access to Employee Assistance Programme
- Hotel based recognition incentive (Employee of the month up to £200)
- Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally
- Staff Appreciation Party and other Employee Recognition Events
100 Princes Street will be our first hotel in Scotland. The original building and its iconic features will be respectfully renovated, transforming it into an exclusive retreat on Edinburgh’s most famous street. With uninterrupted views of Edinburgh Castle, 100 Princes Street will replicate the boutique atmosphere of its sister property, Hotel 41, the most-loved hotel in London and TripAdvisor’s number one hotel in the English capital for over 10 years.
At a glance:
- 100 Princes Street is home to 25 guest rooms and five suites.
- The hotel’s two signature suites – The Archibald and The Isobel – boast direct views of Edinburgh castle.
- The interiors of 100 Princes Street are inspired by Scottish explorers and their travels.
- Scottish artisan weaver, Araminta Campbell, was commissioned to create five bespoke tartans for the hotel, that adorn the walls of every bedroom and suite.
- A number of bedrooms enjoy stunning views across Princes Street Gardens towards Edinburgh Castle.
- All guest rooms are equipped with every mod-con, including charging points for a variety of devices.
- The Wallace is our all-day lounge, dining room, well-stocked bar, library and tasting room, where guests can dine on delicious hearty fare, made using the freshest local produce while sipping on a single malt or artisan gin, or relax and enjoy traditional afternoon tea while gazing at Edinburgh Castle.
Join us in this incredible opening and apply now!
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.
Night Porter in Edinburgh employer: Red Carnation Hotels
Contact Detail:
Red Carnation Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Show up in style! If you get the chance for an informal chat or a meet-and-greet, dress smartly and bring your A-game. First impressions matter, especially in a luxury hotel environment.
✨Tip Number 3
Be ready to showcase your skills! Prepare to discuss your previous experience in customer service and how you’ve handled guest queries. We want to see that you’re not just a fit on paper but also in person.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the incredible benefits we offer at Red Carnation Hotels right there.
We think you need these skills to ace Night Porter in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application: Make sure to tailor your application to the Night Porter role. Highlight your customer service skills and any relevant experience in luxury hotels. We love seeing how you fit into our vision!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at 100 Princes Street.
How to prepare for a job interview at Red Carnation Hotels
✨Know the Hotel Inside Out
Before your interview, take some time to research 100 Princes Street and the Red Carnation Hotel Collection. Familiarise yourself with their values, the unique features of the hotel, and what sets it apart from others. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Night Porter, excellent customer service is key. Prepare examples from your previous experience where you went above and beyond for guests. Think about specific situations that highlight your interpersonal skills and attention to detail, as these are crucial for this role.
✨Prepare for Common Interview Questions
Anticipate questions related to handling guest queries, managing luggage, and working with the concierge team. Practise your responses to these scenarios, focusing on how you would ensure a seamless experience for guests during their stay.
✨Dress the Part
Even though the role is for a Night Porter, first impressions matter! Dress smartly for your interview to reflect the luxury environment of the hotel. This shows that you understand the importance of presentation in the hospitality industry.
