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- Tasks: Greet guests with a smile and provide local knowledge at our luxury hotel.
- Company: Join the award-winning Red Carnation Hotel Collection in Edinburgh.
- Benefits: Enjoy free meals, discounts, and professional development opportunities.
- Why this job: Be the face of our iconic hotel and create lasting impressions.
- Qualifications: Excellent customer service skills and previous experience in luxury hospitality.
- Other info: Be part of an exciting new hotel opening with great career growth.
The predicted salary is between 24000 - 36000 £ per year.
Brand New Opening in Edinburgh this April
Incredible benefits
Be part of something extraordinary! Join us for our iconic 5-star hotel opening of 100 Princes Street in Edinburgh, Scotland.
This is a full-time role and will be reporting into the Guest Services Manager.
Working pattern: 9am to 5:30pm (the shift times may vary according to business needs). Shift work from Monday to Sunday / 5 days per week with 2 days off.
We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment.
As a Doorperson you are the face of 100 Princes Street. You are ready to greet our guests with a smile, while offering great knowledge of the hotel and local area. You are the first person our guests will see as well as the last; “first impressions are lasting impressions”.
Red Carnation Hotel Collection is a family-owned hotelier business with 18 stunning properties all over the world.
We have won numerous awards such as Best Employer (2023) and Sustainable Business (2023) at the Cateys. We are proud of our commitment to developing our own and were honoured to have won for the third time a Princess Royal Training Award (2023) by HRH The Princess Royal and City & Guilds and proud to be the first privately owned company retaining its Platinum Investors in People accolade globally.
100 Princes Street will be our first hotel in Scotland. The original building and its iconic features will be respectfully renovated, transforming it into an exclusive retreat on Edinburgh’s most famous street. With uninterrupted views of Edinburgh Castle, 100 Princes Street will replicate the boutique atmosphere of its sister property, Hotel 41, the most-loved hotel in London and TripAdvisor’s number one hotel in the English capital for over 10 years.
What is in it for you?
- Professional, award-winning training and development opportunities
- Recommend friend and family bonus scheme worth up to £600
- Free meals on duty
- Discount of 30% off on food and 25% off on beverages in any Red Carnation Hotel outlets
- Complimentary uniform and dry cleaning services
- Holiday allowance increasing with length of service up to 25 days
- Two paid volunteering days each year
- Free access to Employee Assistance Programme
- Hotel based recognition incentive (Employee of the month up to £200)
- Discounted accommodation rates with The Red Carnation Hotel Collection & The Travel Corporation globally
- Staff Appreciation Party and other Employee Recognition Events
At a glance:
- 100 Princes Street is home to 25 guest rooms and five suites.
- The hotel’s two signature suites – The Archibald and The Isobel – boast direct views of Edinburgh castle.
- The interiors of 100 Princes Street are inspired by Scottish explorers and their travels.
- Scottish artisan weaver, Araminta Campbell, was commissioned to create five bespoke tartans for the hotel, that adorn the walls of every bedroom and suite.
- A number of bedrooms enjoy stunning views across Princes Street Gardens towards Edinburgh Castle.
- All guest rooms are equipped with every mod-con, including charging points for a variety of devices.
- The Wallace is our all-day lounge, dining room, well-stocked bar, library and tasting room, where guests can dine on delicious hearty fare, made using the freshest local produce while sipping on a single malt or artisan gin, or relax and enjoy traditional afternoon tea while gazing at Edinburgh Castle.
Join us in this incredible opening and apply now!
We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the ‘Right to Work’ in the UK.
Doorperson in Edinburgh employer: Red Carnation Hotels
Contact Detail:
Red Carnation Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Doorperson in Edinburgh
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the unique features of 100 Princes Street and the local area. This way, when you meet guests, you can share your enthusiasm and knowledge, making a lasting impression.
✨Tip Number 2
Practice your customer service skills! Role-play different scenarios with friends or family to prepare for various guest interactions. The more comfortable you are, the better you'll shine during the interview.
✨Tip Number 3
Dress to impress! As a Doorperson, you'll be the first face guests see, so make sure your appearance reflects the luxury of the hotel. A polished look will show that you take pride in your role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our exciting new opening at 100 Princes Street!
We think you need these skills to ace Doorperson in Edinburgh
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hotel. Remember, as a Doorperson, you’ll be the first face our guests see, so show us why you’d be perfect for that!
Tailor Your Experience: Make sure to highlight any previous experience in customer service or luxury hotel environments. We’re looking for someone with excellent interpersonal skills, so share specific examples of how you've gone above and beyond for guests in the past.
Attention to Detail is Key: As a Doorperson, attention to detail is crucial. In your application, mention any instances where your keen eye for detail made a difference. Whether it’s remembering a guest’s name or ensuring everything is in place, we want to know how you excel in this area!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll get all the info you need about the role and our amazing hotel. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Red Carnation Hotels
✨Know the Hotel Inside Out
Before your interview, make sure you research 100 Princes Street thoroughly. Familiarise yourself with its history, unique features, and the services it offers. This will not only impress the interviewers but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Doorperson, excellent customer service is key. Prepare examples from your previous roles where you went above and beyond for guests. Highlight your interpersonal skills and how you handle difficult situations with grace and professionalism.
✨Dress to Impress
First impressions matter, especially in a luxury hotel environment. Dress smartly and professionally for your interview. This reflects your understanding of the role and the standards expected at 100 Princes Street.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask during your interview. This could be about the hotel's vision, training opportunities, or the team culture. It shows that you're engaged and serious about the position, making you stand out as a candidate.
