At a Glance
- Tasks: Lead restaurant operations and deliver exceptional guest experiences.
- Company: Join the award-winning Red Carnation Hotel Collection in a vibrant environment.
- Benefits: Competitive salary, generous holiday allowance, and free meals on duty.
- Other info: Enjoy fun events, volunteering days, and great career growth opportunities.
- Why this job: Make a real impact in a luxury setting while developing your skills.
- Qualifications: Previous supervisory experience in high-end dining and excellent communication skills.
The predicted salary is between 31500 - 38500 £ per year.
- Leading and supervising restaurant operations to deliver exceptional guest experiences and service standards.
- Supporting the F&B Management team and taking responsibility for shifts in their absence.
- Ensuring the restaurant is fully prepared for service, with high presentation, cleanliness and hygiene standards.
- Guiding and coaching team members, sharing menu knowledge and supporting ongoing training and development.
- Providing expert food, beverage and wine recommendations while catering to dietary requirements and allergies.
- Taking orders, upselling where appropriate, and ensuring efficient, accurate service throughout each shift.
- Monitoring guest satisfaction and resolving queries or complaints professionally and promptly.
- Handling billing, payments and cash reconciliation in line with company procedures.
- Maintaining strong communication between the restaurant and kitchen teams to ensure seamless service.
- Supporting wider Food & Beverage operations, attending training sessions, and assisting in other outlets as required.
We are looking for a Food & Beverage Supervisor to join our team on a full-time basis.
We are looking for someone with previous experience within a 4 or 5 star hotel as a Senior/Head Waiter experience, with excellent communication skills and strong attention to detail who enjoys delivering personalised service to guests.
This position reports into the Food & Beverage Manager., Previous experience as a Supervisor in a luxury hotel or high-end dining setting.
- Exceptional communication skills, both verbal and written.
- Wine, Spirit and food knowledge.
- Strong attention to detail with a commitment to delivering personalised and high-quality service.
- Ability to work well under pressure in a fast-paced environment.
- Excellent teamwork and leadership abilities, ensuring smooth collaboration with all departments.
- A positive, proactive attitude with a focus on guest satisfaction.
- Flexibility with working hours, including weekends and evenings.
- The Red Carnation Hotel Collection is proud to be recognised as an industry leader in hospitality and people development.
We were named Best Employer at the 2025 Cateys and received the prestigious AA's Hotel Group of the Year award for 2024.
We are especially proud of our dedication to developing our people, having received the Princess Royal Training Award three times (2017, 2020, and 2023) from HRH The Princess Royal and City & Guilds.
- Our commitment to excellence has earned us multiple accolades including Top Employer in the United Kingdom for both 2024 and 2025, a certification of our outstanding employee conditions and commitment to workplace excellence and Sustainable Business (2023) at The Cateys.
The Chesterfield Mayfair Hotel is a four-star boutique hotel in the heart of exclusive Mayfair.
Some of its features include 107 bedrooms as well as seven different event spaces, a Butler's Restaurant, a Terrace Bar, Stanley's Rooftop Bar, and a Conservatory, where we offer our guests a welcoming, friendly atmosphere and exquisite food and drink.
- Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
- We electronically scan and store a copy of your passport/visa and/or ID card to gain a clear indication of the authenticity of the document and establish the 'Right to Work' in the UK.
- London
- £37,000 OTE per annum plus other exciting perks & benefits!Full time, £37,000 OTE per annum plus other exciting perks & benefits!
- Holiday allowance starting at 28 days and increasing with length of service to 36 days.
- Nutritious free meals on duty.
- Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills.
- Excellent development opportunities with 80% of our managers being home-grown.
- Two paid volunteering days each year, so we can give back to our communities.
- Access to the Employee Assistance Programme through our partners at Hospitality Action.
- Monthly tea parties and annual social events, including boat parties and festive events for your little ones.
What's in it for you later
- Vibrant hotel recognition events and hotel-based incentives, including Employee of the Month and Manager of the Quarter.
- Enhanced maternity pay of 13 weeks, fully paid.
- Enhanced paternity pay of 2 weeks, fully paid.
- £800 baby payment to support you and your baby with the essentials.
- Cross-departmental training available within your property, because we know you're a curious individual.
- 50% off on food and 25% off on beverages in selected Red Carnation Hotels F&B outlets.
- Discounted accommodation rates at Red Carnation Hotels in the UK, Ireland, Guernsey, Geneva, and South Africa!
- #J-18808-Ljbffr
Food & Beverage Supervisor in City of Westminster employer: Red Carnation Hotels
The Red Carnation Hotel Collection is an exceptional employer, renowned for its commitment to employee development and a vibrant work culture. Located in the heart of Mayfair, our four-star boutique hotel offers a supportive environment with extensive training programmes, generous holiday allowances, and unique perks such as free meals on duty and discounted accommodation rates. Join us to be part of a team that values diversity, promotes from within, and celebrates your contributions through exciting recognition events.
StudySmarter Expert Advice🤫
We think this is how you could land Food & Beverage Supervisor in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Red Carnation Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Red Carnation Hotels
Don't be shy about reaching out to Red Carnation Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food & Beverage Supervisor in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Red Carnation Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Red Carnation Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
