Red Carnation Hotels is seeking a Reservations Agent in London to help guests start their experience before arrival. You will handle telephone and email enquiries, process and confirm bookings, and use your knowledge of our hotels, offers and local experiences to help guests choose the right option.
You will work with colleagues across our award-winning hotels to maintain service standards, ensure accuracy of bookings, and deliver warmth and attention to detail in every interaction.
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Luxury Reservations Agent — Uncapped Commission & Perks employer: Red Carnation Hotels Ltd.
Red Carnation Hotels is an exceptional employer, renowned for its commitment to employee development and workplace excellence, as evidenced by multiple awards including Best Employer at the 2025 Cateys. Located in the prestigious Mayfair area of London, our luxury hotel offers a vibrant work culture with numerous benefits such as generous holiday allowances, professional development opportunities, and a strong emphasis on community involvement. Join us to lead a talented pastry team in a supportive environment that values creativity, innovation, and personal growth.
