Red Carnation Hotels Ltd. operates Hotel 41, a prestigious London luxury boutique property. We are seeking a warm and attentive Guest Experience Agent to join the Front Office team and craft highly personalised experiences for our guests, from bespoke London itineraries to thoughtful arrivals. Location: Hotel 41.
Employment type: Full-time, permanent. Working pattern: To be discussed at interview. You will manage guest correspondence and requests with care, collaborating across teams to deliver
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Luxury Guest Experience Specialist employer: Red Carnation Hotels Ltd.
Red Carnation Hotels is an exceptional employer, renowned for its commitment to employee development and workplace excellence, as evidenced by multiple awards including Best Employer at the 2025 Cateys. Located in the prestigious Mayfair area of London, our luxury hotel offers a vibrant work culture with numerous benefits such as generous holiday allowances, professional development opportunities, and a strong emphasis on community involvement. Join us to lead a talented pastry team in a supportive environment that values creativity, innovation, and personal growth.
