At a Glance
- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join the prestigious Rubens at the Palace Hotel in London.
- Benefits: Earn £16.21 per hour OTE, enjoy free meals, and access exciting perks.
- Other info: Enjoy social events, volunteering days, and a supportive work environment.
- Why this job: Be part of a luxury hotel team with fantastic development opportunities.
- Qualifications: Previous experience in fine dining and excellent customer service skills required.
The predicted salary is between 36780 - 36780 £ per year.
Browse opportunities across Red Carnation Hotels and apply online. £16.21 per hour OTE, plus exciting perks and benefits!
What's in it for you from day one:
- Nutritious free meals on duty.
- Award winning L&D programmes, with over 80 individual courses available, from foundation skills to leadership skills.
- Excellent development opportunities with 80% of our managers being home-grown.
- Two paid volunteering days each year, so we can give back to our communities.
- Access to the Employee Assistance Programme through our partners at Hospitality Action.
- Monthly tea parties and annual social events, including boat parties and festive events for your little ones.
- Complimentary quality uniform and dry-cleaning services.
We are looking for a Waiter/Waitress to join our family. We are looking for someone who has excellent customer service skills, interpersonal skills, attention to detail and has previous experience in a similar role in a luxury hotel environment. This role will be reporting into the F&B Manager.
Location: The Rubens at the Palace Hotel
Employment type: Casual
Working pattern: availability early starts from 6am
Key Responsibilities of a Waiter/Waitress:
- Take food and beverage orders accurately, ensuring all requests are communicated clearly to the kitchen and bar staff.
- Be fully familiar with all menu items and products available to offer informed recommendations and answer guest questions.
- Ensure tables are cleaned, set up to the highest standards, and maintained throughout the service period.
- Engage with guests and provide attentive service, ensuring every experience is memorable.
- Maintain all food service areas to the highest level of cleanliness and hygiene in accordance with hotel standards.
What are we looking for?
- Ability to connect with guests and provide personalised service with a warm, professional attitude.
- A keen eye for detail to ensure high standards of service and presentation are consistently met.
- Collaborative and positive attitude, with the ability to work seamlessly within a team.
- Previous experience in a similar role within a luxury hotel or fine dining setting.
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Bar Supervisor The Rubens at the Palace Hotel London £36,780 OTE per annum, plus excellent bene[...] employer: Red Carnation Hotels Ltd.
Red Carnation Hotels is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With competitive pay, nutritious meals on duty, and a commitment to internal growth—where 80% of our managers are promoted from within—employees enjoy a supportive environment that fosters both personal and professional advancement. Additionally, our unique perks, such as paid volunteering days and engaging social events, make working at The Rubens at the Palace Hotel a truly rewarding experience.
StudySmarter Expert Advice🤫
We think this is how you could land Bar Supervisor The Rubens at the Palace Hotel London £36,780 OTE per annum, plus excellent bene[...]
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on The Rubens at the Palace Hotel and Red Carnation Hotels. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing top-notch service, think of examples from your past experiences where you went above and beyond for a guest. Be ready to share these stories during your interview to demonstrate your skills.
✨Tip Number 3
Dress to impress! When you’re heading to an interview in a luxury hotel environment, make sure you look the part. A smart outfit not only shows respect for the establishment but also boosts your confidence.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Bar Supervisor The Rubens at the Palace Hotel London £36,780 OTE per annum, plus excellent bene[...]
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and professionalism can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the role of Waiter/Waitress at The Rubens. Highlight your previous experience in luxury hotels and how it aligns with our values. This shows us that you’ve done your homework and are genuinely interested!
Be Specific About Your Skills:Don’t just list your skills; give us examples! If you have excellent customer service skills or a keen eye for detail, share a quick story or two that demonstrates these abilities. It helps us picture you in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Red Carnation Hotels Ltd.
✨Know the Menu Inside Out
Make sure you’re familiar with the menu items and drinks offered at The Rubens. This will not only help you answer questions confidently but also show your genuine interest in the role. Practice describing a few dishes and their ingredients, as well as any specials they might have.
✨Show Off Your Customer Service Skills
Prepare to share specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a guest or handled a difficult situation gracefully. This will demonstrate your ability to connect with guests and provide that personalised service they’re looking for.
✨Dress to Impress
Even though it’s an interview, first impressions matter! Dress smartly and professionally, reflecting the luxury environment of the hotel. A polished appearance shows that you take the opportunity seriously and understand the standards expected in a fine dining setting.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask during the interview. This could be about the team culture, training opportunities, or how they celebrate successes. It shows that you’re engaged and genuinely interested in being part of their family at The Rubens.
