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- Tasks: Manage the order-to-cash process and resolve customer queries with excellence.
- Company: Leading energy drink company with a commitment to diversity and improvement.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be part of a vibrant team making a difference in customer service.
- Qualifications: FMCG customer service experience and SAP proficiency required.
- Other info: Join a diverse workforce dedicated to continuous improvement.
The predicted salary is between 30000 - 40000 £ per year.
A leading energy drink company is seeking a Customer Service Specialist in London, UK. The role involves managing the order to cash process, ensuring exceptional customer service and timely resolution of logistical queries.
Candidates should have:
- FMCG customer service experience
- Proficient knowledge of SAP
- Skills in managing KPIs
Join a diverse workforce committed to excellence and continuous improvement in a dynamic environment.
OTIF-Driven Customer Champion (Order-to-Cash) employer: Red Bull
Contact Detail:
Red Bull Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OTIF-Driven Customer Champion (Order-to-Cash)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and order-to-cash processes. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've managed KPIs or resolved customer issues in the past. We love seeing real-life scenarios that highlight your problem-solving abilities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate candidates who fit our dynamic culture.
We think you need these skills to ace OTIF-Driven Customer Champion (Order-to-Cash)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your FMCG customer service experience and any relevant skills, like SAP proficiency. We want to see how your background aligns with the role of an OTIF-Driven Customer Champion!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our commitment to excellence. Let us know what makes you the perfect fit for our team.
Showcase Your KPI Management Skills: Since managing KPIs is key in this role, be sure to mention any specific examples where you've successfully tracked or improved KPIs in your previous roles. We love seeing numbers that tell a story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Red Bull
✨Know Your Order-to-Cash Process
Make sure you understand the order-to-cash process inside out. Brush up on how it works, especially in the FMCG sector. Be ready to discuss your previous experiences and how they relate to managing this process effectively.
✨Show Off Your SAP Skills
Since proficiency in SAP is a must, be prepared to talk about your experience with the software. If possible, bring examples of how you've used SAP to improve customer service or streamline processes in your past roles.
✨Highlight Your KPI Management Experience
KPI management is crucial for this role, so think of specific metrics you've managed in the past. Be ready to explain how you tracked performance, what actions you took based on the data, and how you contributed to achieving targets.
✨Emphasise Your Customer Service Approach
Exceptional customer service is key in this position. Prepare to share stories that showcase your problem-solving skills and how you've gone above and beyond to resolve customer issues. This will demonstrate your commitment to excellence.