At a Glance
- Tasks: Deliver exceptional hospitality experiences for VIP guests at Formula One events.
- Company: Join the dynamic Visa Cash App Racing Bulls F1 Team, a leader in motorsport innovation.
- Benefits: Enjoy a competitive salary, free meals, private healthcare, and a bonus scheme.
- Other info: Flexible hours with opportunities to travel internationally and grow your career.
- Why this job: Be part of an exciting team that values creativity and excellence in hospitality.
- Qualifications: 2+ years in hospitality, strong customer service skills, and a passion for motorsport.
The predicted salary is between 35000 - 45000 £ per year.
Visa Cash App Racing Bulls F1 Team is one of two Red Bull-owned F1 teams. Today’s Formula 1 calls for a high level of specialist skills in every area. At Visa Cash App Racing Bulls F1 Team we strongly believe that every member of our staff can and should lead innovation and continuous improvement in such a competitive and dynamic working environment.
We are looking for an experienced Hospitality Executive to be responsible for delivering exceptional hospitality experiences for our Visa Cash App Racing Bulls (VCARB) partners and VIP guests across the Formula One Paddock Club race calendar. Reporting to the Hospitality Manager, the Hospitality Executive is primarily office-based, focusing on event planning, guest management, logistics and operational delivery, with trackside attendance required at selected Grands Prix.
In addition to supporting the day-to-day hospitality programme, the Hospitality Executive will lead and develop our guest communication strategy, enhance the customer journey, and explore new creative initiatives and projects to elevate our trackside hospitality offering. Success in this role requires excellent organisational skills, strong attention to detail, creativity, commercial awareness and a passion for delivering premium guest experiences. Previous experience in event planning, hospitality or guest experience is highly desirable.
Job Description- Take ownership of the day-to-day hospitality administration, ensuring all guest information, documentation and event plans are accurate and up to date.
- Assist the Hospitality Manager with day-to-day administrative tasks and hospitality enquiries.
- Support the management of communications regarding VCARB tickets and guest portfolios, helping to keep partners informed.
- Aid in organising race hospitality events, including ticketing, guest list management, and scheduling, under the guidance of the Hospitality Manager.
- Maintain accurate guest databases, including dietary requirements, travel details, accreditation information and partner allocations.
- Help with the receipt, logging, packing, and dispatch of event tickets, merchandise, and gift packs.
- Work alongside the Operations Manager to assist in coordinating trackside logistics such as garage tours, Paddock Club schedules, and guest lunches/dinners.
- Support the monitoring of merchandise stock levels and assist with freight and inventory management to ensure an accurate and timely delivery to race locations.
- Prepare detailed event documentation, guest itineraries, briefing packs and internal schedules to support seamless event delivery.
- Ensure all hospitality administration is completed accurately and within agreed deadlines, maintaining the highest standards of organisation and presentation.
- Produce post-event reporting to ensure processes are consistently reviewed, opportunities are maximized and KPI’s are met.
- Provide timely and professional communication with partners and guests before and after events, ensuring all hospitality requirements are managed efficiently.
- Welcome and assist guests and partners upon arrival, providing personalised support throughout their visit.
- Build and maintain strong relationships with guests, partners and suppliers to enhance satisfaction and engagement.
- Support trackside experiences, including garage tours, driver and team personnel interviews (upon request), and pit-links, ensuring every guest has a memorable experience.
- Always deliver 100% effort in every interaction, embodying the team’s standards of excellence and professionalism.
- Collaborate with the Oracle Red Bull Racing Events & Hospitality teams to ensure seamless execution of hospitality initiatives.
- Assist with the setup and breakdown of the Paddock Club, ensuring the VCARB brand and identity is protected and well presented and assets are showcased.
- Work across the wider marketing department to ensure Hospitality opportunities are maximised.
- Attend selected Formula One races as required to support event delivery, with the primary focus of the role remaining office-based planning and administration.
Success on track starts with people, talented individuals who grow, learn, and push forward together. At Visa Cash App Racing Bulls, we’re a young and ambitious team, recognised for developing future talent and creating opportunities to shine. On top of a competitive salary, here’s what else you can enjoy with us:
- Bonus Scheme
- Free daily food allowance
- Private Healthcare
- Pension Scheme
- Employee Assistance Program
- Life insurance
- Car Scheme
- Gym
- And many more
Once you’ve submitted your application, you’ll most likely receive an invitation to complete the Red Bull Wingfinder assessment. Taking the test is not mandatory for your application to be reviewed; however, we strongly recommend completing it, as it’s a great way to better understand your own strengths and potential! Due to the very high volume of applications, we’re unfortunately not able to provide individual feedback or application status updates, except for candidates who have interviewed with our team.
Qualifications- 2+ years of hospitality experience, ideally within motorsport or high-end events.
- Proven ability to deliver exceptional customer service.
- Comfortable in fast-paced, commercial environments and collaborating with wider marketing or operational teams.
- Knowledge or personal interest in sport/motorsport is advantageous.
- Strong commercial acumen and ability to support strategic sales and hospitality initiatives.
- Flexibility to work weekends, evenings, and holidays in line with the F1 schedule.
- Excellent verbal and non-verbal communication skills with diverse audiences.
- Professional appearance and conduct at all times.
- Strong organizational and multitasking skills, with attention to detail in service delivery and presentation.
- Ability to remain calm under pressure while handling guest requests.
- Proficiency in English; additional languages are a plus.
- Commitment to confidentiality, integrity, and high professional standards.
- Willingness to travel internationally as required.
Visa Cash App Racing Bulls F1 Team is an equal opportunities employer, we will evaluate applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
VCARB F1 Team - Hospitality Executive in Milton Keynes employer: Red Bull
Red Bull UK is an exceptional employer that fosters a dynamic and innovative work culture, encouraging employees to make a significant impact in the retail sector. With a strong focus on professional development, employees have access to growth opportunities and collaborative projects that enhance their skills in communication, negotiation, and data analysis. Located in a vibrant environment, Red Bull offers unique advantages such as a supportive team atmosphere and the chance to work with leading brands in the DIY and Apparel sectors.
StudySmarter Expert Advice🤫
We think this is how you could land VCARB F1 Team - Hospitality Executive in Milton Keynes
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Red Bull. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Red Bull
Don't be shy about reaching out to Red Bull directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace VCARB F1 Team - Hospitality Executive in Milton Keynes
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Red Bull and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Red Bull
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
