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- Tasks: Provide top-notch IT support for cutting-edge racing technology and systems.
- Company: Join the dynamic team at Red Bull Technology Group, where innovation meets performance.
- Benefits: Enjoy a bonus scheme, private healthcare, on-site gym, and free daily food allowance.
- Why this job: Be part of an extraordinary team that drives success on and off the track.
- Qualifications: Experience in IT support and a passion for technology in high-pressure environments.
- Other info: Collaborative culture that values diversity and fosters personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Behind every race-winning team is a world-class support network. Our business functions drive efficiency, innovation, and performance, ensuring success on and off the track. If you’re motivated, skilled, and ready to be part of something extraordinary, we want to hear from you!
We are seeking a skilled and motivated 2nd Line IT Support Engineer with strong technical troubleshooting skills and end-user support experience. This role focuses on providing day-to-day operational support for Simulator, Dyno, Rig, and associated IT systems, acting as an escalation point from 1st Line and working closely with 3rd Line Infrastructure Engineers.
The ideal candidate will be hands-on, proactive, and comfortable working in a high-performance, time-critical environment, with a strong interest in progressing toward a future 3rd Line Infrastructure or Specialist role. Prior experience supporting complex technical environments, such as engineering, manufacturing, or motorsport systems, is highly desirable.
The role is predominantly factory-based, with occasional involvement in trackside event support and remote site support (e.g. wind tunnel facilities).
This position requires you to have Knowledge, Skills and Experience with the following technologies:
Key Responsibilities:- Dyno, Simulator & Car Systems support:
- Provide day-to-day support and troubleshooting for the Simulator, Dyno and Rig environments
- Troubleshoot hardware, software, OS, network, and application-related issues impacting engineering systems.
- Support the deployment and maintenance of IT solutions used within telemetry and car systems toolchains.
- Assist with monitoring, alerting, and improving visibility of Dyno, Simulator, and Rig environments.
- Standardise and Maintain the IT Infrastructure supporting Telemetry toolchain environments.
- Provide day-to-day support and troubleshooting for IT infrastructure systems, including servers, networking hardware and virtualised environments.
- Monitor and maintain system performance, uptime, and security for all critical infrastructure.
- Diagnose and resolve complex hardware, software, and network issues, ensuring minimal downtime.
- Monitor and maintain the backup platforms and conduct regular system updates to ensure reliability and security.
- Participate in IT infrastructure projects, including system upgrades, migrations, and the integration of new technologies.
- Design, plan, and implement infrastructure solutions that meet organisational needs for scalability, performance, and security.
- Collaborate with project managers and cross-functional teams to deliver IT projects on time and within budget.
- Manage project timelines, resource allocation, and deliverables, ensuring a smooth execution of new technology implementations.
- Provide expertise in infrastructure planning and design, ensuring best practices are followed.
- Ensure compliance with industry standards and best practices for infrastructure security and data protection.
- Regularly audit systems to ensure they meet security policies and regulatory requirements.
- Participate in vulnerability assessments and the implementation of security patches and updates.
- Work closely with other IT teams (networking, security, applications, etc.) to ensure cohesive and efficient infrastructure solutions.
- Provide technical support and mentoring to junior engineers and other team members.
- Communicate technical issues, project updates, and recommendations to both technical and non-technical stakeholders.
- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent practical experience.
- Proven experience in the IT sector, supported by direct involvement in end-user support and the coordination of technology projects.
- Strong knowledge and hands-on experience with:
- Client Administration (Windows and Linux Operating Systems)
- Server administration (Windows and Linux Operating Systems)
- Virtualisation platforms (VMware, Linux KVM/OVIRT, Citrix Xen)
- Structured and Unstructured storage systems (HPE, NetApp, IBM, Pure)
- Microsoft Active Directory and Entra ID
- Backup and disaster recovery solutions
- Experience supporting complex and specialist technical environments
- Familiarity with monitoring and alerting tools
- Understanding of IT security principles and operational best practices
- Experience with Citrix DaaS
- Exposure to motorsport, engineering, or simulation environments
- Experience with containerisation and orchestration tools
- Understanding of LAN and WAN concepts
- Strong troubleshooting and analytical skills
- Calm and methodical approach in high-pressure environments
- Excellent communication and documentation skills
- Proactive mindset with a willingness to learn and develop
- Ability to work independently and collaboratively
- Strong organisational skills and attention to detail
Keen to be part of the team that keeps everything ticking behind the scenes at Red Bull Racing? Join our Support Functions and you won’t just get a great role - you’ll enjoy some seriously good perks too including:
- Bonus scheme
- Private healthcare
- A pension scheme
- On-site gym
- Free daily food allowance
- And many more!
Like the sound of it? Come be part of something exciting. Let’s make amazing things happen - together.
At Red Bull Technology Group, we believe our greatest strength is our people. We celebrate every success – together - and know that trust and collaboration are what drive us forward as one team. We’re committed to building a workplace where everyone can thrive, no matter their background or identity. Diversity fuels creativity, and inclusion unlocks potential. That’s why we actively foster a culture where you can bring your full self to work, feel you belong, and be part of something extraordinary.
IT Infrastructure Engineer in Milton Keynes employer: Red Bull
Contact Detail:
Red Bull Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Infrastructure Engineer in Milton Keynes
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or any projects you’ve worked on, make sure to share them during interviews. It’s a great way to demonstrate your hands-on experience and technical know-how.
✨Tip Number 3
Prepare for those tricky questions! Research common interview questions for IT roles and practice your answers. We want you to feel confident and ready to tackle anything they throw at you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace IT Infrastructure Engineer in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Infrastructure Engineer role. Highlight your relevant experience with troubleshooting, support, and any specific technologies mentioned in the job description. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your interest in progressing towards a 3rd Line Infrastructure role – we love seeing ambition!
Show Off Your Technical Skills: In your application, be sure to showcase your technical skills clearly. Mention your hands-on experience with systems like Windows and Linux, virtualisation platforms, and any other relevant tech. We’re keen to see how you can contribute to our high-performance environment!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it helps us keep track of your application better!
How to prepare for a job interview at Red Bull
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around the systems mentioned in the job description. Be ready to discuss your experience with Windows and Linux operating systems, virtualisation platforms, and any specific tools you've used in past roles. This will show that you're not just familiar with the tech but can also troubleshoot effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex IT issues in high-pressure environments. Think of scenarios where you had to diagnose and resolve problems quickly, especially in engineering or motorsport contexts. This will demonstrate your ability to stay calm and methodical when things get tough.
✨Communicate Clearly and Confidently
Practice explaining technical concepts in a way that non-technical stakeholders can understand. During the interview, focus on clear communication, as this role involves collaboration with various teams. Being able to articulate your thoughts will set you apart from other candidates.
✨Express Your Enthusiasm for Continuous Learning
Let them know you're keen to grow into a 3rd Line Infrastructure or Specialist role. Share any recent courses, certifications, or projects you've undertaken to improve your skills. This shows that you're proactive and committed to your professional development, which is a big plus for any employer.