Guest Experience Coordinator

Guest Experience Coordinator

Milton Keynes Full-Time 28800 - 43200 £ / year (est.) No home office possible
Go Premium
Red Bull Racing & Red Bull Technology

At a Glance

  • Tasks: Deliver a premium guest experience and support event operations at Red Bull's Technology Campus.
  • Company: Join Red Bull Technology Group, a leader in innovation and performance in the racing world.
  • Benefits: Enjoy perks like a bonus scheme, private healthcare, on-site gym, and free daily food allowance.
  • Why this job: Be part of an exciting team that values collaboration, creativity, and personal growth.
  • Qualifications: Experience in fast-paced roles, strong attention to detail, and proficiency in Microsoft 365 required.
  • Other info: Flexible hours and a vibrant workplace culture await you!

The predicted salary is between 28800 - 43200 £ per year.

Behind every race-winning team is a world-class support network. Our business functions drive efficiency, innovation and performance, ensuring success on and off the track. If you’re motivated, skilled and ready to be part of something extraordinary, we want to hear from you!

This role ensures all Red Bull Technology Group guests — both internal and external — receive a premium experience when visiting the Technology Campus.

You will support Partners, guests and suppliers by delivering exceptional front-of-house service, coordinating guest logistics, assisting with hospitality and commercial activities, and providing event and administrative support.

Based at the Red Bull Technology Campus in Milton Keynes (no race travel required), you will act as the first point of contact on site — delivering a brand-led guest experience while ensuring smooth, professional day-to-day operations. This role is full time on site.

Main Responsibilities

Guest Experience

  • Act as the first point of contact for partners, guests, and suppliers.
  • Provide a welcoming, professional, and brand-aligned reception experience.

Campus Operations

  • Coordinate guest arrivals, calls, security access, and parking.
  • Ensure seamless daily reception operations.
  • Conduct sales, maintain inventory control and branded merchandise displays in our on-site ORBR Shop

Facilities & Presentation

  • Maintain presentation standards across reception, meeting rooms, and event spaces.
  • Manage on-brand merchandising and product replenishment.

Events & Activations

  • Support internal and external events, including set-up and breakdown.
  • Collaborate with Marketing and cross-functional teams to deliver elevated experiences.

Administration

  • Manage mail, fan correspondence, SOPs, stationery orders, and purchase orders.
  • Support ad-hoc administrative and operational tasks as required.

Skills & Attributes

  • Experience in fast-paced, customer-facing roles.
  • Detail-oriented, organised, and proactive.
  • Flexible with working hours and adaptable to change.
  • Confident communicator with Microsoft 365 proficiency.
  • Team-oriented and solutions-focused.

Keen to be part of the team that keeps everything ticking behind the scenes at Red Bull Technology Group? Join our Team and enjoy some seriously good perks too including:

  • Bonus scheme
  • Private healthcare
  • Pension scheme
  • On-site gym
  • Free daily food allowance
  • Support with Mental Health and Wellbeing
  • And many more!

Like the sound of it? Come be part of something exciting. Let’s make amazing things happen – together.

At Red Bull Technology Group, we believe our greatest strength is our people. We celebrate every success – together – and know that trust and collaboration are what drive us forward as one team.

We’re committed to building a workplace where everyone can thrive, no matter their background or identity. Diversity fuels creativity, and inclusion unlocks potential. That’s why we actively foster a culture where you can bring your full self to work, feel you belong, and be part of something extraordinary.

Job Posting End Date

Fri, 13 Mar 2026

#J-18808-Ljbffr

Guest Experience Coordinator employer: Red Bull Racing & Red Bull Technology

At Red Bull Technology Group, we pride ourselves on being an exceptional employer that values our people and their contributions. Located in Milton Keynes, our vibrant work culture fosters collaboration and creativity, offering employees a range of benefits including a bonus scheme, private healthcare, and support for mental health and wellbeing. With ample opportunities for personal and professional growth, we invite you to join our team and be part of something extraordinary, where every success is celebrated together.
Red Bull Racing & Red Bull Technology

Contact Detail:

Red Bull Racing & Red Bull Technology Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Coordinator

✨Tip Number 1

Familiarise yourself with Red Bull's brand values and culture. Understanding what makes the brand unique will help you align your approach to guest experience with their expectations, showcasing your commitment to delivering a premium service.

✨Tip Number 2

Network with current or former employees of Red Bull Technology Group. Engaging with them can provide valuable insights into the company culture and expectations for the Guest Experience Coordinator role, giving you an edge in your application.

✨Tip Number 3

Prepare to demonstrate your problem-solving skills during the interview. Think of specific examples from your past experiences where you successfully managed conflicts or resolved issues, as this is crucial for maintaining a seamless guest experience.

✨Tip Number 4

Showcase your adaptability and flexibility. Be ready to discuss how you've handled last-minute changes in previous roles, as this is essential for thriving in the fast-paced environment of the Technology Campus.

We think you need these skills to ace Guest Experience Coordinator

Customer Service Excellence
Event Coordination
Attention to Detail
Strong Communication Skills
Conflict Resolution
Logistics Management
Microsoft 365 Proficiency
Team Collaboration
Adaptability and Flexibility
Front-of-House Experience
Administrative Support
Problem-Solving Skills
Time Management
Professional Presentation Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Guest Experience Coordinator. Tailor your application to highlight relevant experiences that align with these requirements.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in front-facing roles, customer service, and event coordination. Use bullet points for clarity and focus on achievements that demonstrate your attention to detail and adaptability.

Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples from your past experiences that showcase your ability to deliver a premium guest experience and manage logistics effectively.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for this role.

How to prepare for a job interview at Red Bull Racing & Red Bull Technology

✨Showcase Your Customer Service Skills

As a Guest Experience Coordinator, your ability to provide exceptional customer service is crucial. Prepare examples from your past experiences where you successfully handled guest interactions, resolved conflicts, or went above and beyond to ensure satisfaction.

✨Demonstrate Flexibility and Adaptability

This role requires someone who can handle last-minute changes and adapt to a fast-paced environment. Be ready to discuss situations where you had to think on your feet and adjust your plans quickly to meet the needs of guests or events.

✨Highlight Your Attention to Detail

Attention to detail is key in ensuring a premium guest experience. Bring up specific instances where your meticulous nature made a difference, whether it was in event planning, facility presentation, or administrative tasks.

✨Familiarise Yourself with Red Bull's Brand Values

Understanding and embodying Red Bull's core values will set you apart. Research the brand and be prepared to discuss how you can align your work with their mission and contribute to creating an immersive guest experience.

Guest Experience Coordinator
Red Bull Racing & Red Bull Technology
Location: Milton Keynes
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>