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- Tasks: Support Duty Managers with operational and administrative tasks in a dynamic media environment.
- Company: Red Bee Media broadcasts content globally, making it accessible for all audiences.
- Benefits: Enjoy remote work flexibility and the chance to be part of a diverse team.
- Why this job: Join a passionate team making media accessible while developing valuable skills in a fast-paced setting.
- Qualifications: Strong communication, attention to detail, and basic media workflow knowledge are essential.
- Other info: This role offers a 4-week rotating shift, including weekend support.
The predicted salary is between 24000 - 36000 ÂŁ per year.
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Red Bee Media Overview
At Red Bee Media, we prepare, manage, and broadcast content viewed by audiences across the globe. Each year, we deliver more than
Join our Team
Red Bee Media Overview
At Red Bee Media, we prepare, manage, and broadcast content viewed by audiences across the globe. Each year, we deliver more than 2.7 million hours of programming in over 60 languages to nearly 600 TV channels.
Our Access Services team plays a critical role in making content accessible. We provide subtitles for the Deaf and Hard-of-Hearing (closed captions), sign language interpretation, and audio description, supporting the regulatory needs of broadcasters and content owners worldwide.
We deliver:
- Over 230,000 hours of captioning annually — including more than 100,000 hours of live content
- More than 2,500 hours of sign language translation each year, including live news
- The largest volume of audio description services globally
Clients in the UK include the BBC, TNT Sports, Channel 4, and UKTV.
We’re always excited to meet passionate people — and we hope that includes you.
Job Purpose
The Duty Manager Assistant will work on a rota, supporting Access Services Duty Managers with a variety of operational and administrative tasks. This includes managing media and scripts to support subtitling, audio description, and signing processes, ensuring delivery deadlines are consistently met.
You will also provide scheduling and compliance support during evenings and weekends when the Scheduling Team is unavailable.
Key Responsibilities
- Liaise with clients, productions, and media management to obtain media and scripts within agreed timelines.
- Prepare scripts to facilitate efficient subtitling processes and ensure quality standards.
- Ingest and manage media content for internal use.
- Manage schedule statuses and ensure timely updates.
- Respond promptly and clearly to queries from clients, internal teams, and freelancers.
- Support Duty Managers with day-to-day administrative activities.
- Conduct freelancer availability checks to ensure subtitling coverage.
- Action schedule changes and compliance queries outside Scheduling Team hours, including weekends.
- Coordinate subtitled content warnings as needed for compliance.
Skills & Experience Required
- Proven administrative experience, with accurate record-keeping.
- Excellent verbal and written communication skills.
- Exceptional attention to detail, with strong time management and organisational skills.
- Ability to work both independently and collaboratively within a fast-paced environment.
- Strong client-facing skills and confidence in managing external communication.
- Familiarity with media workflows, scheduling, or similar systems (training provided).
- Comfortable using Excel and learning new technologies.
- Basic understanding of programming/content output across major UK broadcasters is a plus.
This is a fully remote role, open to candidates based in Spain or the United Kingdom.As an Access Services Duty Manager Assistant, you’ll be part of a team of four, working on a 4-week rotating shift covering core hours between 09:00–20:00.
Each 4-week rota includes one full weekend shift and one on-duty support weekend, planned in advance.
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that\’s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: United Kingdom (GB) || Manchester
Req ID: 770465
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Telecommunications
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Access Services Duty Manager Assistant employer: Red Bee Media
Contact Detail:
Red Bee Media Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Access Services Duty Manager Assistant
✨Tip Number 1
Familiarise yourself with the media workflows and scheduling systems mentioned in the job description. Understanding these processes will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Showcase your communication skills by preparing examples of how you've effectively liaised with clients or managed external communications in previous roles. This will highlight your ability to handle client-facing responsibilities.
✨Tip Number 3
Research Red Bee Media's current projects and their impact on accessibility. Being knowledgeable about their work will allow you to engage in meaningful conversations during interviews and show your genuine interest in the company.
✨Tip Number 4
Prepare to discuss your time management and organisational skills, as these are crucial for the role. Think of specific instances where you've successfully managed multiple tasks or deadlines, which will illustrate your capability to thrive in a fast-paced environment.
We think you need these skills to ace Access Services Duty Manager Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and skills that align with the role of Access Services Duty Manager Assistant. Emphasise your attention to detail, communication skills, and any familiarity with media workflows.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for accessibility in media. Mention specific experiences that demonstrate your ability to manage schedules and liaise with clients effectively.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, time management abilities, and any experience with Excel or similar systems. This will show that you are well-prepared for the operational tasks of the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Red Bee Media
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of the Access Services Duty Manager Assistant. Be prepared to discuss how your skills and experiences align with these tasks, especially in managing media and scripts.
✨Showcase Communication Skills
Since the role involves liaising with clients and internal teams, demonstrate your excellent verbal and written communication skills during the interview. Prepare examples of how you've effectively communicated in previous roles.
✨Highlight Attention to Detail
This position requires exceptional attention to detail. Be ready to provide specific examples from your past work where your meticulousness made a difference, particularly in administrative tasks or project management.
✨Familiarity with Media Workflows
While training will be provided, showing a basic understanding of media workflows and scheduling systems can set you apart. Research common tools used in the industry and be prepared to discuss any relevant experience you have.