Senior Product Designer

4-6 months initial contract duration (likely to extend) 2 days / week in office working (Client office - Canary Wharf) / 3 days per week remote working. Joining a cross functional team to deliver a merchant activation product. A key part of this bank's payment platform, this part of the product is where companies using the payment platform can see a record and analysis of their transactions and associated costs.

The role involves delivering value from ideation to implementation. You have a strong understanding of branding, Lean design practices and UX. You have a meticulous eye for detail, with the ability to visualise and communicate the ‘big picture’ product vision. You can draw on your experience and knowledge of best practices to create innovative digital solutions. You are pragmatic and understand the need to balance business requirements with design excellence to achieve our clients’ goals. You pragmatically apply AI in ideation, content and prototyping where it adds genuine value.

You are a people person. As a trusted consultant and experienced designer, you build rapport with your clients and guide them through the product development process. You are an integral part of the product team at Red Badger and work on client‑facing, cross‑functional teams building digital products. You work closely with your team to champion user needs, the brand, and the product vision, so your team can deliver the right thing in the right way. You take great pride in creating innovative products. You mentor more junior members of the design guild and actively cultivate Red Badger design principles. You are a great storyteller and a communicator. You can facilitate workshops confidently and plan discovery and innovation activities. You know the importance of an outcome‑focused mindset, and you use your craft to produce designs at various levels of fidelity to bring the vision to life. You are comfortable working closely with Product and Technology teams to build the thing right, iterating fast and often.

Senior Product Designer focus

• Successfully delivering client outcomes within a cross‑functional team
• Consulting with client stakeholders to execute their product and design strategy
• Evangelising Human‑Centred Design, Design Thinking, Lean and Agile methodologies to deliver quality digital products
• Supporting the growth of more junior product designers and Red Badger’s expertise

Key Responsibilities

• Lead product discovery and design sessions with the client and users
• Create and implement the design strategy, from discovery through to delivery
• Focus on end‑user needs to deliver products with impact
• Create compelling prototypes to test with end users and share with stakeholders throughout the product life cycle, using feedback and insights to iterate.
• Work on design and front‑end implementation within a cross‑disciplinary team, through creation of design systems, style guides, prototypes and other assets to bring product ideas to life
• Design and facilitate workshops and design sprints
• Experiment and make data‑driven decisions for your designs, using Agile/Lean methodologies
• Drive continuous improvement and quality by championing design principles and the value they bring
• Engage clients and your team to ensure the proposed design balances business goals and technical constraints in addition to user needs
• Leverage AI‑assisted tools and workflows to accelerate delivery while ensuring consistency and quality throughout

Collaborative leader

• Influence stakeholders and get early buy‑in for the design process and the outcomes
• Coach your team and clients in Design Thinking, Lean, and Human‑Centred Design
• Influence product roadmap activities and backlog prioritisation, to deliver high‑value outcomes

Client influencer

• Communicate your designs and decisions with a broad range of client stakeholders
• Align client stakeholders on the product and creative strategies, and desired outcomes
• Advocate and introduce user‑centred processes to your clients’ digital products
• Become a trusted advisor to your clients by collaborating with them to deliver business and user value

Build Red Badger’s product capability

• Contribute to the development of the product design discipline within Red Badger
• Support the development of Red Badger’s design approach and strategy
• Proactively share knowledge with the rest of the Product team, and help to foster a culture of valuable design critique

Your experience

It’d be great if you have:

• Experience working in lean/agile methodologies, such as Scrum and Kanban
• Working knowledge of industry‑standard tools, such as Figma, plus an aptitude to learn and introduce new tools and methodologies
• Led product design implementation as part of a cross‑functional team or programme, working closely with engineers, data insights, user researchers and quality assurance disciplines
• Experience leading design activities on a project, presenting design concepts to stakeholders and running workshops
• Designed mobile‑first, responsive, and mobile‑native digital products
• In‑depth knowledge and experience of Human‑Centered Design, Design Thinking, User Experience Design, Visual Design
• Deep understanding of Brand application
• Design systems such as Atomic design
• Working knowledge of User research and User testing, including preparing stimulus and moderating sessions when required
• Working knowledge of AI‑assisted design workflows, including tools and integrations that connect design to code

It’d be amazing if you could also:

• Leverage your understanding of front‑end development to inform your design decisions
• Apply product management principles to support the design and delivery of digital products
• Apply Service Design methodologies to surface insights, design and test experiences to inform the development of digital products
• Influence Product Strategy to develop, build and test new business opportunities
• Leverage emerging technologies to enhance the user experience